Clerical or customer

ANGELA GAGNON

*** ******** ***, ********, **. ***23 · 951-***-****

Email ·*********@*****.***

I have 22+ years of experience in the mental health, billing, coding, customer service, provider Relations, insurance communication & authorizations, interacting with patients & all front office duties. EXPERIENCE

JUNE 1997 – TO CURRENT

OFFICE MANAGER, MICHAEL P SLOAN, PH.D.

Manage and maintain all office duties, I am the only employee at this office and have been With Dr. Sloan for 22 years

Analyzed medical billing procedures and initiated processes to being medical billing internally. Evaluated claims processes and completed audit projects to increase processing efficiency. Insurance benefits, eligibility, claims processing, establishing relationships with patients, insurance denials and re-determinations.

EDUCATION

Some College (Skadron College of Business), my experience comes from hands on learning from 2 medical doctors and currently a psychologist 22+ year’s experience. SKILLS

I have always been a hard worker.

I’m highly organized

experienced

Dedicated

Work well with others

ACTIVITIES

I can be too critical of myself at time’s but when it comes to my performance and ability to get the job done I am focused and dedicated.

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