Experience Agent Customer Service
Resume:
SAZI IMAM.
KHIZER COLONY BELADIH
PS& PO-CHERAKI, GAYA
PIN: 824237,BIHAR,INDIA
Contact- +974********
Email id:***********@*****.***
Seek an opportunity to pursue a profession in Railway industry in which I have tremendous skill and excellent knowledge that provide opportunity for the management to exploit my skills to the best of advance ground for me to acquire more practical knowledge on advance technology.
S.S.C. passed
H.S.C 12
th
(Arts)
Presently working in Doha metro as a Customer experience Agent in
(RKH QITARAT) . Doha -Qatar. since Nov 2019 to till date.
Working with Raymond group as a Customer Relationship Officer in Bihar-India. Since March 2017 to July 2019
• Know how to use Ticket office machine for sales, handling and reconciling of cash.
• Portable card vending machine
• Doing manual sales as per requirements.
• Reporting faults to station masters.
• Expertise skill in AFC levels
( Automatic fare collection)
• Know how to use Tetra radio and Safety critical communication and Sweep the station during opening and closing of the station.
• Provided Excellent customer service to the customers.
• Reporting to Team Leader.
• Preparing monthly reports.
. Station opening and closing
. know how to deal with Lost and found.
Other Qualification
MS-Office- Excel, word,power point
Career objective
Education Qualification
Work Experience since :
JOB DISCRIPTION OF CUSTOMER SERVICE :
Passport Details
Passport no : R0279899
Date of Issue : 26/05/2017
Date of Expiry : 25/05/2027
Place of Issue :
Qatar id no. :
BIHAR
Date of expiry : 31/10/2022
Personal
Information
Father
Name
:
Matiur
Rahman
khan
Date of
Birth
:
12/06/19
98
Gender
:
Male
Marital
Status
:
Unmarri
ed
National
ity
:
Indian
Langua
Personal Information
Father Name : Matiur Rahman khan
Date of Birth : 12/06/1998
Gender : Male
Marital Status : Unmarried
Nationality : Indian
Languages Known : English, Hindi &basic Arabic, Urdu Religion : Islam
Hobbies : Playing Football, Cricket
Declaration & Signature :
I hereby declare that the above information given by me is true to the best of my knowledge concern. Date:
Place: BIHAR (Sazi imam Matiur Rehman)
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