Lisa Marie Robinson
College Park, MD *****, 503-***-****, ***************@*****.***
PERSONAL SUMMARY
Medical Administrative Assistant with extensive hands-on experience in providing administrative support to complex medical groups and health clinics. Skilled in managing front office functions, including customer service, patient appointment, billing and collections, and records management.
SKILLS
MS Office Suite Customer Service Billing and Coding
Third Party Claims CMS1500/UB/HCFA ICD-9, ICD-10, CPT
Medical Terminology CPR Certified HIPAA Certified
PROFESSIONAL EXPERIENCE
Medstar Health September 2020 – June 2022
Medical Scheduler Washington, DC
Responsible for scheduling COVID testing at Medstar hospitals and tents for patients before surgery in the DC and Baltimore areas
Responsible for scheduling COVID testing for associates at Medstar Wellness Centers
Responsible for scheduling Associates, Contractors and Vendors for COVID and Booster vaccine 1, 2 and 3
Responsible for Font desk Reception, check in/out, and scheduling patients for Infusion Therapy Center
Care First (contracted) September 2019 – January 2020
Enrollment Processor Washington, DC
Responsible for maintenance, adding and updating contract members which are in the system by verifying name, address, social security, and medical coverage
Holy Cross/Trinity Hospital December 2018 – June 2019
Medical Records Technician Silver Spring, MD
Responsible for verifying all work received from the Emergency Room with a printed spreadsheet
Responsible for preparing Emergency Room records to be scanned, verified, and validated before storing
Capitol Caring (externship) October 2018 - November 2018
Clerical Washington, DC
Responsible for assembling of materials used by medical staff members
Responsible for filing, scanning, and copying materials for medical staff members
Care First (contracted) September 2015 – April 2017
Enrollment Processor Washington, DC
Responsible for maintenance, adding and updating contract members which are in the system by verifying name, address, social security, and medical coverage
Kaiser Permanente (contracted) October 2014 – July 2015
Clerical/Data Entry Clerk Silver Spring, MD
Responsible for processing medical claims by correcting and updating CMS1500, UB, and HCFA forms
Responsible for verifying ICD-9 and CPT codes
Qualis Health Source Group (contracted) March 2014 – May 2014
Data Entry Clerk Washington, DC
Responsible for recording amount of work processed for customer service personnel
Responsible for copying, filing, and scanning patient files
Health Net Federal Services (contracted) November 2013 – February 2014
Data Entry Clerk Alexandria, VA
Responsible for verification of Doctors and Physician’s credentials for providers with FEP insurance
EDUCATION
S.O.M.E. Center for Employment Training Washington, DC
Medical Administrative Assistant - 2018
Everest College Portland, OR
Medical Coding and Billing Specialist - 2009
CERTIFICATIONS
Medical Administrative Assistant (MAA)
Certified Medical Coding and Billing Specialist (CCS)