Service Associate Customer
Resume:
About Me
My Contact
*************@*****.***
Bangalore, India
Skills
Sales & Marketing
Business Development
Customer Relationship Management
Inside Sales
Facility Management
Hospitality Management
B2B & B2C Sales
Vendor Management
Computer Certificate
Salesforce CRM Admin & Developer
Education Background
Masters in Hospitality & Hotel
Management
Albedo School of Business Management
Completed in 2017
Bachelor Program in Hotel Management
Albedo School of Business Management
Completed in 2015
Diploma in Hotel Management
Canan School of Catering Tech & Hotel
Management
Completed in 2009
10+ years of rich experience in Hospitality, Facilities & Retail industry with various roles of business aspects and wide knowledge about business development, customer service, guest relationship, training & operation management.
Professional Experience
Ascent Décor Private Limited, Bangalore
Deputy Manager Business Development
May 2022 – Present
Lounge Hospitality by Embassy Group,
Bangalore Assistant Club Manager (Client
Relationship) Aug 2021 – May 2022
Majid Al Futtaim, Dubai
Event Sales Coordinator
Jan 2015 – Apr 2021
Majid Al Futtaim, Dubai
Lead Guest Service Associate
Oct 2012 – Jan 2015
Courtyard by Marriott, Chennai Guest
Service Associate
Aug 2009 – Aug 2012
Achievements & Awards
MANIKANDAN BALARAMAN
DEPUTY MANAGER - BUSINESS
DEVELOPMENT
2022 Managed and Executed to open the new Retail
Experience Showroom in Pan India worth over
$50million
2017 Won the Best Venue Hire at UAE in Time Magazine In the year of 2017
2018 Leadership Skills Award
2010 Bob Brown Successful selling & Upselling techniques training
2009 AHLA - American Hotel & Lodging Association
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