Administrative Assistant Call Center

Kisseana Ross

954-***-****

**************@*****.***

Professional Summary:

Efficient Administrative assistant with experience providing top notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. At tentative and personable administrative assistant bringing, 3+ years of administrative support experience in dynamic office environment. Strong work history in document management, process improvement and regulatory compliance. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry, and database administration.

Work History:

Nov 2021- Oct 2022 Health Career Institute (HCI College)

Accelerated nursing Program

Nov 2019- Oct 2021 Humble Exterior cleaning

Payroll specialist

scheduler

Sep 6, 2013- Sep 2019 Universal Property & Insurance Company

Inspector 2013- mid 2014

Account Analyst 2014-2020

Sep 19, 2012 – June 3, 2013 Interactive Resource Technology

Customer Service

Sales specialist

Tech

Supervisor

Sept 2011- May 2012 Teleperformance USA

Sprint Special technician. ( call center)

Assist customers with issues pertaining devices or products of sprint.

Jan thru April 2007: Saint Leo University Admissions Office

Aug 2007 to 2009: Student-Administrator

* Telemarketing of school recruiting events

* Assist in the execution of recruiting events

* File student applications and paperwork

* Greet incoming students and parents

Sept thru Dec 2006: Saint Leo University Department of Athletics

Work/Study Participant

* Prepared auditoriums for school events

* Worked on a team of 4 to assemble; breakdown; and secure gym and equipment

Language: English

Education: Aug 2006 to 2011: Saint Leo University, Saint Leo, FL

Intended Major: Business Administration

Degree: Bachelors in Business Administration

Aug 2002-May 2006 Chaminade-Madonna College Preparatory Hollywood, FL

High School Diploma

Achievements: Chaminade-Madonna Prep Basketball District Champions 2006

Interests: Saint Leo University Dynasty Dance Team, Literature, Basketball

References Furnished Upon Request

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