Data Entry Specialist
Resume:
Joann Castro
**+ years experience in Healthcare. Schedule surgery, adults, children's day surgery.
Worked in many area's as admin, dept specialists, clinics, medical office. Ect Austin, TX 78744
*************@*****.***
Pre Register for children's day surgery, as well for the main hospitaladult Surgery scheduling. Clinic,check in/ out, collect co payments
Unit clerk, obgyn,med/ surg units, step down units, same day surgery unit. Referral coordinator
Referral specialist
Remote. MEDICARE CSR
MEDICAID
CSR
BILINGUAL, SPANISH
MBR ENGAGEMENT specialist in Behavior Heath, RFL, with in all walks in life. Teens, adults,, woman. LGBTQ seeking LGBT providers.. home health. Coord. for New,clients doing 6 mo, yearly and New assessments .dentifying health issues, travel to clients home. Data entry, logistics, package Items Mail out using UPS, FED EX,DHL, Local, International. remote work in many areas
Authorized to work in the US for any employer
Work Experience
Data Entry, logistics- Contract emp
Artech Information Systems L.L.C. - Austin, TX
May 2022 to Present
Data Entry Specialist. Configuration, Formatting USB keys. Shipping via UPS,FED EX,DHL, keys to Company's out of state, International, and local. Other Tasked as assigned.
Contract for this employment Ends July 29/2022
Customer Service Representative, Inbound Call Center- Contract emp Evolent, Bright Health - Austin, TX
November 2021 to February 2022
Remote, Contract.in bound calls from New customers having Medicare, Medicare Advantage.. Benefits. Answer Callers question. Help providing I.D cards, seeking new providers, medications, teach members the membr HUB to get information. High volume of calls. Members very discouraged on insurance, helped with questions. Handel Irradiate callers with Open Enrollment benefits.
Call Center Customer Service Representative, Contract emp LanceSoft Inc - Austin, TX
June 2019 to April 2021
Remote, Out bound Call center in behavioral health. Members seeking Mental health therapy. Csr calls providers in state members reside. Get availability for members, csr calls members with availability. Members calls providers for apps. High volume of calls. Extensive data entry. Education
High school diploma in American History
Thomas Edison - San Antonio, TX
August 1974 to June 1978
HS Diploma
Skills
Do you have any of these top skills employers are looking for? Home Care
Home Health
Patient Care
Dentrix
Front Desk
Homecare
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Typing
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10+ years
Data Entry
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10+ years
Order Entry
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7 years
Customer service
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10+ years
Call center management
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8 years
Logistics
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3 years
Microsoft Outlook
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10+ years
Clerical Experience
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10+ years
Microsoft Excel
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10+ years
Microsoft Word
Quality Assurance, Manage Care, UM Dept, Prior Authorization.
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10+ years
Medical terminology Insurance CSR REFERRAL COORDINATOR/ SPECIALIST, MEDICARE MEDICAID,REGISTRATION SURGERY SCHEDULING UNIT CLRK, STEP DOWN UNIT MATERNITY SURGERY DAY SURGERY UNITS OUT BOUND/ IN BOUND CALLS
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10+ years
Medical Office Experience
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10+ years
EMR Systems
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10+ years
Administrative Experience
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10+ years
Insurance Verification
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10+ years
Medical Records
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10+ years
Communication skills
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10+ years
Computer literacy
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10+ years
Time management
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5 years
Medical Scheduling
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10+ years
Epic
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7 years
ICD-10
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5 years
HIPAA
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10+ years
Office experience
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10+ years
Windows
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10+ years
Computer skills
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10+ years
CPT Coding
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7 years
ICD-9
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7 years
Triage
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3 years
Medical Coding
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7 years
SAP
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4 years
Languages
Spanish
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Expert
Certifications / Licenses
Add your certifications
Additional Information
Would like to add, working in health field at age 15(summer job) I fell in love! Knowing that you helped a patient, customer. That was a good feeling. I am very compassionate person and go the extra mile if need too. Add Sections
Links
Military Service
Awards
Groups
Patents
Publications
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