Profile A hardworking and reliable Operations Supervisor focused on going above and beyond to
continue developing myself and my teams to serve our customers. Motivated to learn, grow, and lead as an operations professional.
Experience First Transit; Tempe, AZ 2004–Present
Operations Supervisor:
Monitor multiple routes for on-time performance metrics ~ Repair fare boxes ~ Investigate accidents ~ Implement road detours ~ Act as point of contact for all passengers and operators on any concerns in the field
OCC Controller:
Monitored log-ins and log-outs ~ Assisted on accident investigations ~ Performed coach exchanges ~ Learned road detour management in Clever system and reviewed playbacks to confirm information ~ Assisted other Operators at pullout to meet on-time goals ~ Assisted light rail on bus bridges when requested
Dispatcher:
Checked-in and assigned Operators to correct routes and coaches ~ Assisted on coach exchanges, covering routes, and downed coaches ~ Communicated with maintenance on all issues with vehicles ~ Entered accurate, daily data into Hastus system ~ Completed daily reporting
The Arizona Biltmore; Phoenix, AZ 2003–2004
Lead Cook
Education Moanalua High School; Honolulu, HI – 1980 Skills
- Safety - Vessel Management - Equipment Testing
- Operations Management - Metrics/goals reporting - Coordinating Teams
- Overseeing Operations - Systems Monitoring - Training/team development Boy-z R. Billaber Jr. 40670 W Novak Ln
Maricopa, AZ 85138
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