Customer Service Assistant Director
Resume:
Cassandra Hurd
Elwood, IN 46036
*.********@*****.***
SUMMARY
Driven nurse with extensive experience in patient care, but looking to continue to grow in the nursing field. Ability to advocate patient care needs and perform administrative functions. Strong patient rapport and communication.
EXPERIENCE
Registered Nurse, Millers Merry Manor Tipton, IN — 2105-Present
Charge staff nurse for rehab unit. Order entry and administration. Patient admission and discharge process. Care plan entry and execution. Wound treatment experience including wound vac. PICC and IV experience. Teaching CNA and QMA courses. Two years as unit manager, two and half years as staff educator/inservice director, approximately six months as Assistant Director of Nursing.
CNA/Preceptor/Restorative Aide Millers Merry Manor, Tipton IN — 2007-2015
Provided direct care to the patients. In charge of training new staff members for the care they would be providing. Worked with therapy department to ensure all Functional maintenance programs were being executed appropriately. Employee of the month as well as employee of the year 2008.
EDUCATION
2013-2015 — ASN
SKILLS
I am TB certified. Educated and knowledgeable on wound care, including wound vacs, PICC lines, IVs, blood draws, staffing and budget knowledge, nine years state survey experience with five years as a department head. Customer service, admissions and discharge planning. Utilizing the tools provided for success. BLS certified.
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