Juanitra Green
Good Worker
Phoenix, AZ *****
*************@*****.***
I am a hard worker always willing to learn something new. I am looking for a remote position for now full time, that pays every week, I am also interested in a Position that is email or chat only. Authorized to work in the US for any employer
Work Experience
Customer Care Agent
Progress Residential - Phoenix, AZ
October 2021 to Present
I take in inbound calls from residents with issues with home, work orders and put in work orders and create cases. I enter information in the computer for the residents accounts and if need to transfer to different departments. Email service managers.
Customer Service Representative
Ciox Health - Phoenix, AZ
January 2018 to July 2020
I would call hospitals and I would need them to send over medical records. I would email the correct department and I will do outbound calls and enter info in the system and reach out to management. I enter info into the computer.
Education
Associate's degree in MAA
EVEREST iNSTITUTE - Ohio
October 2007 to July 2009
High school diploma
Groveport Madison High School - Groveport, OH
June 1999 to August 2001
Skills
• Customer service (10+ years)
• Cold Calling (5 years)
• Medical Records
• Salesforce (4 years)
• Data Entry (8 years)
• Email marketing (4 years)
• Phone Etiquette (10+ years)