Administrative Assistant Service Representative

Tameshia Matthews

**** ****** *** ***** ********** SC 29406 Phone:470-***-**** Email:****************@*****.***

Seeking position as…

Customer Service Representative Warehouse

Customer Retention / Employee Training / Team Building

“Proactive Leader and Problem Solver”

“Over Ten years of experience as a customer service support including training, order entry,

client relations and production. order picker, forklife operator

AREAS OF EXPERTISE

Time Management-Deadline Sensitive

Team Building and Motivation

Utilization of Manpower and Resources

Switch Board

Inventory Control

Detail Orientated

Value-Added Products & Customer Service

Ethical

CPR/ FIRST AID

Microsoft Office Suites

KEY CAREER ACCOMPLISHMENTS

CUSTOMER SERVICE

Strong verbal and communication skills.

Self-starter; can be depended on to complete any task under minimal supervision.

People oriented; enjoy working directly with customers and the general public.

Successfully handled customer inquiries.

Established dependability and work accuracy.

Received and verified customer orders.

The ability to work independently or as an integral part of a team.

Proactive with the ability to foresee problems and recommend viable solutions.

Organized display merchandising and sale announcements utilizing promotional materials.

Coordinated inventory control and processed merchandise returns.

Interfaced directly with customers to resolve any and all complaints.

Flexible and willing to take on new challenges

Ensured workflow efficiencies, customer service excellence, and quality assurance.

Built a team work environment that encouraged hard work and collaboration.

Ability to multi-task.

CAREER HISTORY

MCI/Inktel 2019-2022

comcast 2017-2020 administrative assistant

answering phone,scheduling appointments

Wells Star 2016-2017 administrative assistant

front desk rep.answering phone scheduling appointments

Chime solution 2015-2016 Customer Services Rep

taking inbound calls 401k and retirement related

T-mobile 2011-2015 Customers service Rep

taking inbound calls processing payments

transferring for technical support

St.Stephen South Carolina Diploma

2007

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