Administrative Assistant Customer Service

Tierrani J. Burch

980-***-**** Charlotte, North Carolina **********@*****.***

OBJECTIVE

To obtain a position in a progressive organization that will utilize my skills, knowledge and training, towards advancement and longevity.

SKILLS SUMMARY

● Administrative Support

● Customer Service

● Inventory Management

● Computing Fundamentals

● Retail Sales

● Microsoft Office Suite

● Office Machines

EDUCATION

Central Piedmont CommunityCollege Charlotte, NC

Medical Office Administration Certificate 2019-2022 Lyndon B. Johnson Job Corps Franklin, NC

Office Administration Certificate of Completion 2019 EMPLOMENT EXPERIENCE

Umanah Healthcare Charlotte, NC

Administrative Assistant July 2022- present

● Answer and respond to telephone calls, emails as needed

● Complete all required font desk paperwork

● Collect student information and maintain secure records for sensitive identifying information

● Assure office upkeep

INTERNSHIP EXPERIENCE

Central Piedmont Community College (2021-2022) Charlotte, NC As part of a scholarship program, I worked for the college as a Part Time intern in different program areas and at a national nonprofit, Dress For Success:

● Responsible for marinating office database

● Provided exceptional customer service with greeting students and/or the public

● Assisted with maintaining inventory (assembling displays, etc.)

● Answering and responding to telephone calls, emails as needed Chippewa National Forest Service (June2018-Sep 2018) Minneapolis, MN

● Filling, record keeping, document retrieval from filing system

● Responsible for the maintenance of office equipment, including computers, copy machines and fax machines

● Answered phone calls and assisted customers with questions and request

● Assisted administrator with duties on an as-needed basis

● Operated the conservation gift shop, assisted customers with purchases, equipment rental, and directions

● Opened, sorted and distributed incoming correspondence

● Maintained office supplies by checking inventory and ordering items

● Managed the reservations of cabins requested by customers

● Record keeping of the forest service lands

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