CSR

A M B E R D E S H A N E Y

Ad

Interpersonal Communication

Attention to Detail

Decision Making

Teamwork

Problem-Solving

Computer Literacy

Marketing

Negotiation

Strong Communication

Dynamic and results driven professional with an accomplished track record of deploying marketing and sales initiatives that consistently achieve client satisfaction, preserve brand integrity, translate product vision, and connect with diverse audiences. Collaborative and energetic leader who infuses modern tools and emerging technologies into compelling sales and advertising plans that exceed performance goals in high volume, rapid evolving environments. S K I L L S

Profile

E D U C A T I O N

Scott City High School

2000-2004

SECONDARY SCHOOL

Southeast Missouri State University

2021- Present

BACHELOR OF PSYCHOLOGY

E X P E R I E N C E

GDCSLLC

Converges, AT&T

2019 - Present

2009-2010

SMALL BUSINESS OWNER

Developing and Executing annual budgets

Conducting market research to identify demographic trends Developed and manage client base by providing excellent customer service and strong sales and negotiation skills.

CUSTOMER SERVICE REPRESENTATIVE

Provided primary customer support to internal and external customers.

Answered customer telephone calls promptly to avoid on-hold wait times.

Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. Recorded account information to open new customer accounts. Responded to customer requests for products, services and company information.

Clarified customer issues and determined root cause of problems to resolve product or service complaints. 573-***-****

Cape Girardeau MO, 63703

*****.********@****.***

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