Customer Service File Clerk

*** ********* ***** 615-***-****

LaVergne, TN ***86 ********.*******@*****.***

Professional Summary:

Organized, able to multitask, persistent, professional, works well with others, fast learner, detail oriented are all terms that have been used to describe me in previous work experiences. Others have described me as dependable, an over comer and courageous. I have experience with Word, Excel, QuickBooks, Outlook, Power Point, and EMDs. I completed two years of study at MTSU and am a full-time student at AIU.

Education:

May 1997 High School Diploma, LaVergne High School LaVergne, TN

Work Experience:

Kristi’s Kritter’s . LaVergne, TN 2006-2019

Childcare out of my home

File Clerk. LaVergne Medical Center; LaVergne, TN 2005-2006

Appointment management.

Liaison between General Practitioners and outside Specialist. Involved

Insurance research and approval process.

Accounts Receivable clerk.

Responsible for opening office at times.

Customer service with paying and non paying customers. When a client had a

past due amount, I had to work with them to collect the debt before they could

see the Dr.

Truck Load Sales. Volunteer Express, Nashville, TN 2003-2005

Cold call marketing for business contacts regarding freight needs.

Trust building with new prospective clients.

Dispatch services.

Weekend management of trucks and routes.

Created contracts.

Pricing services.

Reported weekly to the owner regarding new customers, new contracts etc.

Experience with Qualcom systems. Communicated via computer to the driver.

Customer Service.

Pulling Supervisor. Ingram Book Company, LaVergne, TN 1999-2003

Quality control, worked with a team of 15 at a time per shift.

Receiving.

Spread sheet management for accounts receivable and collections.

Telephone sales.

Customer Service

Reported to manager each week regarding customer accounts.

Employee management of about 40 people.

References available upon Request

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