Customer Service Rep

clevis edmond

**** **** **** *****, *** Angeles CA 90047

Cell: 323-***-**** - ********@*****.***

Executive Profile

Accomplished Call center Customer Service Professional, with over fifteen years of experience; seeks a position

with an established company that will employ my relationship driven approach, accommodating attitude and

knowledge demeanor for the common goals of the company.

Skill Highlights

Can type 40 wpm Top Sales man of the Year

Core Accomplishments

Staff Development:

Launched well-received program of professional development courses for all staff.

Mentored and coached employees resulting in a 100% increase in productivity.

Professional Experience

Sales Manager

June 2015 to January 2017

U.S. Protection Long Beach, CA

Generated new business through up selling, product knowledge of company values. Strengthened company by

meeting and exceeding company expectations.

Sales Rep

September 2013 to February 2015

Auto Protection Services Los Angeles, CA

Open and closed major accounts for car dealerships. Took over 100 inbound calls per day, and closed many

sales, and up sold new and old products for company.

Customer Service Rep

October 2009 to September 2013

Direct TV Los Angeles, CA

Achieved as an Inbound/Outbound Sales Agent answering calls and navigating through various programs. Up

selling new promotions that came with Service Had a great impact on company.

Customer Service/Workers

December 2006 to September 2013

Its Gotta Be Right Los Angeles, CA

Sweep, mop, Scrub, waxed and vacuum floors in private and public sections of companies..Cleaned cars, and did

whatever i could do to advance Company.

Customer Service Rep

February 2006 to December 2006

Ammcom Redondo Beach, CA

Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes,

and work cooperatively and jointly to provide quality seamless customer service.

Contact this candidate