Service Agent Call Center
Resume:
Avery Brown
Yuma, AZ *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Agent - Call Center
March 2021 to June 2022
Assisted customers with troubleshooting and advised for possible support Cook/Prep
Carl's Jr.
June 2019 to May 2020
With only two of us working night, I have grown accustomed to talking to people and taking orders when the cashier has had to address other matters. Role of cashier it initially intimidating but once I started talking to people it was smooth sailing. Also being the only cook, I naturally had to spread myself thin other many work stations and except for extreme circumstance it was easy to handle. Overnight Stocker
Walmart - Memphis, TN
February 2017 to January 2018
Education
High school diploma
Skills
• Food Service
• Kitchen Experience
• Cooking
• Food Preparation
• Meal Preparation
• Food Handling
• Laundry
• Cleaning Experience
• Commercial Cleaning
Assessments
Memorization & Recall — Proficient
May 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient
Written Communication — Familiar
May 2020
Best practices for writing, including grammar, style, clarity, and brevity. Full results: Familiar
Call Center Customer Service — Highly Proficient
May 2020
Applying customer service skills in a call center setting. Full results: Highly Proficient
Basic computer skills — Highly Proficient
April 2021
Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient
Creating presentations with Microsoft PowerPoint — Familiar April 2021
Knowledge of Microsoft PowerPoint tools and features Full results: Familiar
Typing — Completed
May 2021
Transcribing text using a standard keyboard
Full results: Completed
Working with MS Word documents — Proficient
May 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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