Customer Service Data Entry
Resume:
Heather Plain Budde
Dunlap, TN 37327
***************@*****.***
Skills
Verbal Communication
Phone Skills
Listening
Data entry skills
Customer Service
Attention to detail
Multitasking
People Skill
Education
Sequatchie County High School 2005-2008
Chattanooga State Community College 2008-2010
Work Experience
Buffalo Wild Wings 2014- Present
Hixson, TN
Server Trainer/ Bartender
Trusted by the general manager to filter out the best candidates for the serving position and was given the responsibility of evaluating potential new hires.
Operated Touch Screen Computer Daily
Kept the Spirit of Hospitality
Exceptional Knowledge of all aspects of the menu with a proven ability to learn daily specials.
Handled all cash and credit card transactions accurately and promptly
Trained new staff members and produced a training packet to help them with the transition into high-end dining
Addressed complaints and resolved problems.
Promptly greeted guests, and provided superior customer service
Provided thorough training for new servers.
Trained New Employees and helped with many different managerial duties as well.
Food server, customer service above and beyond, trained all new servers on how to perform the position
Jacob Myers 2012-2014
Server/ Trainer
Train new employees, Open and Close restaurant duties
Entrusted with over $10K of cash/credit personal transactions weekly
Trained new hires on various techniques of upselling to attain high sales for the company.
Directly supervise all employees on the serving staff during all shifts.
Trained New Hires on Company Policies and Standards
Easily Adapted to Changes Within the Business
State Farm Rick Sharpe 2013-2014
Sales Associate
Provided exceptional one-on-one customer service and effectively handled any customer complaints
Providing exemplary customer service.
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
All cash, credit, and check purchases
Served as an extra hand to my employer when dealing with new clients.
Enjoyed learning and working with new bookkeeping systems and accounting methods, as well as learning new ways to sell insurance.
Nitty Gritty Café 2011-2013
Head Server
Handled customer complaints and always ensured customers left with a smile
Accepted all forms of payment and provided guests with change if needed.
Completed nightly cleaning duties such as mopping, cleaning tables, and washing dishes.
Developed and maintained exceptional customer service standards
Contact this candidate