Career Overview

Core Strengths

Accomplishments

Work Experience

Educational Background

EMILY BROOKS

C: 808-***-**** advo0x@r.postjobfree.com

Highly enthusiastic customer service professional with 5 years client interface experience. Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the tax industry. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong organizational skills

Customer service expert

Adaptive team player

Advanced knowledge of Microsoft

Excel, Microsoft Outlook, Microsoft

PowerPoint, and Microsoft Word

Extremely punctual

Strong leadership skills

Excellent telephone etiquette

Exceptionally trustworthy

Greeted customers upon entrance and handled all cash and credit transactions with zero losses.

Assisted customers over the phone regarding store operations, product, promotions and orders, and recognized for outstanding customer service. Lead a whole cast of dancers and multiple Las Vegas production shows. Appeared on multiple television shows during dancing career. Have vast experience in celebrity entertainment and accommodations. Lead customer service representative Jan 2005 to Feb 2010 The Harris Firm Las Vegas, NV

Deposit and withdrawal of company funds, account record filing, telephonic transactions to include customer relations, appointment making, and dealing with billing of delinquent accounts. Recognized multiple times as being the top customer service representative for the company.

Lead Dancer/ Showgirl Mar 1994 to May 1997

(Splash II ) The Riviera Hotel Las Vegas, NV

Sing, danced, and interacted with large number of people (seating estimate 500+) n an average of 6 nights per week. Organized dress rehearsals and lighting staging for each member of the cast. Leading and teaching each member of the cast their role and filling in every single role in the show at a moment's notice. Was recognized as the youngest showgirl to ever work in Las Vegas.

Dancer/Showgirl Jun 1992 to Feb 1994

Jubilee at Bally's Hotel Las Vegas, NV

Managed dancers in the staging on lifts and pyrotechnics... excelled at this position; considering age.

Worked as an extra in multiple movies ( Casino, Con Air). High School Diploma, Dance/ Performing Arts 1994

Las vegas Performing Arts Academy Las Vegas, NV, United Stated Graduated with honors; received multiple credits from extra curricular activities to include teaching other students in the art of dancing.