Customer Service experienced
Resume:
HAPPINESS
F. HAMMOND
******************@*****.**
m
MANSFIELD, TX 76063
CONTACT
Ambitious student with strong
organizational and multitasking
skills, as well as an aptitude for
technology. Seeking to utilize
excellent communication,
interpersonal, and organizational
skills to complete tasks. Reliable
with a good work ethic and the
ability to quickly adapt to new tasks
and environments. Ready to apply
knowledge and skills to any
challenge.
CAREER OBJECTIVE
Patient Safety Assistant
JPS Emergency department, Forth worth, Tx
In-House Babysitter
Joy Ramirez, Mansfield, Tx
•Care for the welfare, and safety of infants and toddlers.
•Provide nutrition for child
• Administer medication according to employer
• Provided entertainment and mental stimulation.
EXPERIENCE
April 2021 - Present
• Responsible for the safety and security of patients. Performing other tasks such as taking blood pressure, temperature and assisting the nurses.
•
Responsible for entry of patient safety information into Epic
• database, and guiding patients from waiting room. Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine.
•
Communicated with patients to ascertain feelings and needed for assistance and social and emotional support.
•
Assisted nurses and physicians in operation of medical equipment
• and provision of patient care.
• Supplied, collected and emptied bedpans.
Communicated with patients to determine need for assistance or social and emotional support.
•
Lifted and assisted others to lift patients to move them on and off
• beds, examination tables, surgical tables, and stretchers. Established special connections with patients through empathy and relationship-building techniques.
•
Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
•
Answered patient call signals, signal lights or bells to determine
• patient needs.
• Cleaned and sanitized patient rooms and examination rooms. Provided information, such as directions, visiting hours, and patient status information to visitors and callers.
•
Utilized wheelchairs and moveable beds to transport patients to
• treatment units and operating rooms.
• Kept patient information confidential to protect organization's value. August 2017 - April 2019
• Responded quickly to meet child's needs and resolve problems. Demonstrated ability to manage multiple tasks while remaining
• adaptable and flexible.
• Created a routine for children
Associates In Web development Candidate
Tarrant County College, (TCCD, Southeast, Campus Dr, Fort Worth, TX
EDUCATION
Expected Graduation February 2024
SKILLS
• Collaboration
• Adaptability
• Self motivated
• Customer service skills
• Attentive to details
• Proficient in multitasking
• Critical thinking
• Proficiency in Microsoft Software.
• Familiar with powerpoint and slides
• Proficient in written and verbal communication
• De-Escalation Techniques
• Interpersonal Communication Skills
• Duty Assignments
• Patient Engagement
• Managing Time
• Microsoft PowerPoint
• Active Listening
• Typing Proficiency
• Computer Proficiency
• Data Evaluation
• Managing Multiple Tasks
• Cultural Awareness
• Research
• Proofreading
• Documentation
• Word Processing
• Patient Charting
• Keyboard Entry
• Strong Problem Solver
• Microsoft Office
• Email Communication
• Editing Documents
• Trained in 10-Key
• Verify Data
• Safety Awareness
• Activity Planning
• Household Management
• Observational Information
• Infection Control Policies
• Child CPR
• Caring and Responsible
CERTIFICATIONS
CNA CERTIFIED Spring pack Healthcare Institute (Certificate of completion) 02/08/2021 CPR Certified (American Heart Association)
•
• BLS certified- American Heart Association
References available upon request
REFERENCES
Contact this candidate