Support Representative Technical

OBJECTIVES

To work effectively with a team

also to get new experience as well

as utilize my communication and

interpersonal skills to work towards

the overall growth of the

organization.

SKILLS

• Work Motivated

• Computer Literate

• Customers Service

• Technical Proficiency

• Understanding of

Product/Services

PERSONAL BACKGROUND

Age: 23

Date of Birth: November 20, 1999

Status: Single

JOHN PATRICK L. ADRIANO

Address: 6 M. Dario St., Santa Elena,

Marikina City, Metro Manila, 1800

Email: ********************@*****.***

Phone: 094********

EDUCATION

Senior Highschool

Asian College 2016 – 2018

NC II Cookery

College

Pamantasan ng Lungsod ng Marikina 2018 - 2022

Bachelor of Science in Tourism Management

WORK EXPERIENCE

Albergus Catering and Events 2017-2018

16 Capitol Hills Dr, Matandang Balara, Quezon City, 1109 Metro Manila.

IBEX Global Philippines 2022-2023

Silver City 2, 301, Ortigas Ave, Pasig, 1604 Metro Manila Technical Support Representative – Telco Account

• Utilize client base tools to provide accurate and consistent, responses to customer inquiries

• Utilize chat services using proprietary software to detect, troubleshoot, and correct issue and also concern

• Troubleshoot, detect and correct configuration errors

• Follow-up and escalate resolution actions related to unresolved issues

• Suggestively sell Client products and/or services.

Contact this candidate