DEBORA A. ANDERSON-DONAHUE

*** ********** *****

Ridgeland, MS 39157

601-***-****

CAREER OBJECTIVE: My career objective is to secure a position that will allow for professional development and growth as well as the utilization of my present job skills and provide for good life benefits.

WORK EXPERIENCE

Revenue Specialist IV – Mississippi Department of Revenue, Clinton, MS June 2017 – Present

DUTIES: I am responsible for exhibiting excellent and personable customer service in handling issue from taxpayers over the phone as well as in person, to resolve their outstanding tax problems, explaining the laws related to Mississippi State tax laws, researching tax information, reviewing and processing new applications for business licenses, perform reviews on policies and statues for vehicle registration, receive, review and distribute mail, log in tax payments from individuals and business that are the results of garnishments and levies, enter personal work time reports and other assigned duties.

Membership Associate - Sam’s Club, Madison, MS August 2014 – March 2018

DUTIES: I am responsible for completing new membership enrollment and upgrading memberships, verifying credit sales, completing return and exchange sales and account crediting, accepting and processing cash payments on accounts, documenting various business transactions, basic area organization and clean-up and other related duties as assigned by store management.

Projects Officer I – Office of Child Nutrition, Mississippi Department of Education; Jackson, MS

August 2006 – August 2014

DUTIES: I was responsible for recording, updating and validating weekly administrative forms and reports for the Office employees personal and medical leave, inputting Leave data on a monthly basis into the Statewide Payroll and Human Resource System (SPAHRS), maintaining in proper order the documents in staff’s personnel records, typing and filing correspondences, memos, reports, weekly itineraries, staff appraisals, greeting and escorting office visitors, providing daily phone coverage for the division’s switchboard and performing all other assigned and designated clerical and administrative support duties, as requested by the Division Director.

Secretary – Office of Child Nutrition, Technical Assistance Division, Mississippi Department of Education; Jackson, MS; September 1995 – August 2006

DUTIES: I was responsible for administrative clerical support to the staff by processing the Primary Day Care Home forms, managing the files and records of the Day Care Homes, correlating and filing all forms and documents and providing phone coverage by correctly routing all incoming calls received through the central switchboard for the Division.

EDUCATION

Computer Operator Certification (with honors), Moore Career College, Jackson, MS 1993

High School Diploma, Canton High School, Canton, MS 1991

CAREER SKILLS

I have knowledge and working experience with WordPerfect, Quattro Pro, Lotus 1-2-3, Excel, numerous other computer based systems and other basic office machinery and equipment.

REFERENCES

Ms. Dinne Ensley Ms. Lenora Phillips Ms. Sharon Miller

Office Director Director of Child Care Food Program Division Director of Finance

MS Division of Medicaid MS Department of Education MS Department of Education

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