Service Representative Sales Associate
Resume:
Amel Welch
Kentwood, MI *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Rue 21, Assistant Manager
rue21 - Grand Rapids, MI
December 2021 to Present
Part time assistant manager.
• Trained new associates on company processes and procedures
• Counted cash drawers and coordinated change orders for employees
• Answered questions from customers and guests over the phone, email, and in person
• Opened and closed store
• floor and team leader
• Oversaw day to day store operations
Target, Guest Service Representative
Target - Wyoming, MI
September 2022 to November 2022
JCPenney Sales Associate
JCPenney - Grand Rapids, MI
October 2021 to November 2021
• Provided a quick and exceptional customer experience
• Answered customer questions
• Assisted customers with locating items
• Handled returns and exchanges
• Restocked shelves
• Kept store clean
Subway Sandwich Artist
Subway - Grand Rapids, MI
September 2020 to December 2020
• Prepared sandwiches and other menu items for guests
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverages, supplies, and products.
• Operated manual and electrical appliances to peel, slice, and trim food.
• Interacted with guests, managed product transactions, resolved conflict, while advancing customer service and verbal communication skills.
Child Care Assistant
Welch Family Daycare - Grand Rapids, MI
August 2016 to January 2018
• Provided care for children ages 6 months - 12 years old
• Maintained clean and sanitary environment
• Assisted in preparing meals
• Assisted in daily creative learning projects
Education
High school diploma
East Kentwood High School - Kentwood, MI
August 2018 to May 2022
Skills
• Organizational Skills
• Communications
• Problem Resolution
• Dependability
• Adaptability
• Retail sales
• POS
• Cash handling
• Merchandising
• Pricing
• Childcare
• Meal preparation
• Leadership
• Store Management Experience
• Cashiering
• Cleaning Experience
• Time Management
• Retail management
• Assistant manager experience
• Customer service
• Interviewing
Assessments
Food Service: Customer Situations — Proficient
August 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Food service fit: Crew member — Familiar
August 2020
Measures the traits that are important for successful food service crew members Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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