Customer Service Data Entry
Resume:
SHEILA ANN DE CUEVAS
Milwaukee WI 53212
*************@*****.***
Objective
To acquire a permanent position with the potential for advancement where I can utilize my knowledge and experience. And also to help the community and make a difference.
Relevant Skills
- Proficient in Windows 95/98/NT, PowerPoint 4.0, WordPerfect 6.1, Excel
- Accustomed to heavy telephone usage
- Experience in creating correspondence from information given
- Email proficient
- Excellent customer service skills
- Bilingual English - Spanish
Employment History
Acts Housing
Bilingual Office Coordinator
2019- Present
Screen all families that enter the program and Data entry. Work with CRMS for the families. Do Customer Service and update any data in the CRMS. Ordering and maintaining office and needs for the building. Perform Report remediation and updates. Sally’s Beauty supply
Sales and consultant
Customer Care Representative
2019
Consult customers and give advice about how to best use the product and advice which product is proper for what process they are trying to achieve. Cashier duties and customer service and office duties. Community Advocates
Intake Specialist 2009-2011
Accountable for record keeping. Customer service duties, processing payments for clients. Processing clients for intake procedures such as evaluating their situations and deciding what programs the client needed. Attending different training and classes like how to end racism, better customer service skills, and federal funding program training. Center for the Spanish Speaking
Volunteer Receptionist 2009
Accountable for record keeping. Customer service duties, processing payments for clients. Processing clients for intake procedures such as evaluating their situations and deciding what programs the client needed. Attending different training and classes like how to end racism, better customer service skills, and federal funding program training. Pick n' Save
Bakery Assistant Manager 2007-2008
Perform managerial duties keep inventories for sales productivity and product, also keep schedules for employees and design the day for the production.
Sam's club
Head Cake Decorator / Baker 2003-2007
In charge of the performance of the bakery also responsible for orders for the members and place product orders for the department. Education
2016 M.A.T.C WISCONSIN
COSMETOLOGY PROGRAM
2010 M.A.T.C. WISCONSIN
G.E.D.
2010 CENTER FOR THE SPANISH SPEAKING
CLERICAL TRAINING
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