SHEILA ANN DE CUEVAS

**** *. *** ******

Milwaukee WI 53212

414-***-****

advnne@r.postjobfree.com

Objective

To acquire a permanent position with the potential for advancement where I can utilize my knowledge and experience. And also to help the community and make a difference.

Relevant Skills

- Proficient in Windows 95/98/NT, PowerPoint 4.0, WordPerfect 6.1, Excel

- Accustomed to heavy telephone usage

- Experience in creating correspondence from information given

- Email proficient

- Excellent customer service skills

- Bilingual English - Spanish

Employment History

Acts Housing

Bilingual Office Coordinator

2019- Present

Screen all families that enter the program and Data entry. Work with CRMS for the families. Do Customer Service and update any data in the CRMS. Ordering and maintaining office and needs for the building. Perform Report remediation and updates. Sally’s Beauty supply

Sales and consultant

Customer Care Representative

2019

Consult customers and give advice about how to best use the product and advice which product is proper for what process they are trying to achieve. Cashier duties and customer service and office duties. Community Advocates

Intake Specialist 2009-2011

Accountable for record keeping. Customer service duties, processing payments for clients. Processing clients for intake procedures such as evaluating their situations and deciding what programs the client needed. Attending different training and classes like how to end racism, better customer service skills, and federal funding program training. Center for the Spanish Speaking

Volunteer Receptionist 2009

Accountable for record keeping. Customer service duties, processing payments for clients. Processing clients for intake procedures such as evaluating their situations and deciding what programs the client needed. Attending different training and classes like how to end racism, better customer service skills, and federal funding program training. Pick n' Save

Bakery Assistant Manager 2007-2008

Perform managerial duties keep inventories for sales productivity and product, also keep schedules for employees and design the day for the production.

Sam's club

Head Cake Decorator / Baker 2003-2007

In charge of the performance of the bakery also responsible for orders for the members and place product orders for the department. Education

2016 M.A.T.C WISCONSIN

COSMETOLOGY PROGRAM

2010 M.A.T.C. WISCONSIN

G.E.D.

2010 CENTER FOR THE SPANISH SPEAKING

CLERICAL TRAINING

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