HELEN HONG, BSN, RN
949-***-**** – **********@*****.***
EDUCATION & TRAINING
Georgetown University 2017 - 2020
Master of Science in Nursing - Family Nurse Practitioner Program Invited member – Sigma Theta Tau, Nursing Honor Society Invited to present diabetes management research project in Department of Medicine Student Research Day Brookline College, Phoenix 2015 - 2016
Bachelor of Science in Nursing (BSN)
University of California, San Diego 2006 - 2011
Bachelor of Science, Human Biology Major
LICENSURE & CERTIFICATIONS
• Advance Practice Registered Nurse (Family Nurse Practitioner) License – State of California
• American Academy of Nurse Practitioners National Certification Board (AANP) certified Family Nurse Practitioner
• Registered Nurse License – State of California
• Registered nurse License– State of Arizona
• Basic Life Support for Healthcare Providers (CPR and AED) – American Heart Association (Current)
•National Institute of Health Stroke Scale Provider Certificate – American Heart Association (Current) SKILLS
• Excellent interpersonal and communication skills - Bilingual (English & Korean)
• Assumes accountability for professional practice development
• Mastered various in office procedures such as pap smears, IUD removal
•Guide patient to complete screening tools such as PHQ-9, GAD-7, Mini-Cog testing
•Experience with various EMRs (EPIC, eClinicalWorks) PROFESSIONAL EXPERIENCE
RN License In California 95117633
RN License in Arizona RN202004
CPR/AED – American Heart Association Exp: Oct-2018 ACLS – American Heart Association Exp: Oct-2018
EKG – Banner University
CE Credits – Acute coronary syndrome, Certified stroke center, Seizure disorder, Early Heart Attack Care, HIPPA The power of privacy, Intraspinal analgesia therapy, Managing alcohol withdrawal symptoms, Medicare parts C&D, Patient rights, Capnograpny
PROFESSIONAL EXPERIENCE
CVS Health (Lansoft) 2022- Present
Family Nurse Practitioner (Contractor)
• Deliver patient care services in a 20-30 retail clinics to complete Covid-19, Flu A and B testings in a remote setting
• Independently provide holistic, evidence based care including accurate assessment, diagnosis, treatment, management of health problems, health counseling and disposition planning for patient ranging in age 18 months and above
• Document all patient care within an electronic health record
• Increase patient engagement and satisfaction through integration of feedback from patient, management, and professional colleagues
Complex Care Solutions/ Inovalon 2021- Present
Family Nurse Practitioner (Telehealth)
• Take comprehensive and accurate health history to formulate care plans and to identify gaps in care.
• Provide patient educations to improve their knowledge on chronic health conditions including recommended routine testing and their interpretations.
• Recognize emergent or urgent situations requiring escalations and take appropriate actions in timely manner
• Support physician/patient relationship through effective commutation and reporting to identify needs for additional medical services and to promote appropriate follow ups
• Fulfill responsibilities and duties according to confidentiality and HIPPA requirements Elite Pediatric & Internal Medicine – Fountain Valley, CA 2020- July, 2022 Family Nurse Practitioner
• Perform history taking and physical examination, order and interpret diagnostic and other screening tests, formulate care plans, and facilitate patient referrals as necessary
• Educate patients and their family members on health promotion, maintenance, epidemics, and disease prevention
• See 20+ patients per day, assisting with acute and chronic concerns in all age groups, including newborns, toddlers, children, adolescents, adults, and geriatric patients
• Provide continuity through reassessments and plan modification as necessary; follow up on acute and chronic problems to achieve health and medical goals
• Triage patient telephone calls and provide consultations or recommendations for appropriate treatment
• Perform well-child check-up and recommend age-appropriate vaccinations Banner University Medical Center – Awarded ANCC Magnet Recognition, Phoenix, AZ 2016- May, 2017 Cardiac Progressive Care Unit Registered Nurse
• Assess, plan, implement, evaluate and document nursing care of patients in accordance with organizational policies and standards of professional nursing practice
• Provide care based on the best evidence available to provide effective, efficient, equitable, and safe patient care
• Formulate a plan of care to meet patient physical, psychological, social, spiritual, educational, developmental, cultural, and discharge planning needs.
• Provide continuity of care by accurately and completely communicating with other members of the multidisciplinary team
• Evaluate the patient’s and family’s response to care and teaching, and revise a plan of care as needed. Nexus Dx – Samsung Electronics Molecular Diagnostics Division, San Diego, CA 2014-2015 Chemist
• Participated in producing and researching cardiac enzyme (troponin, BNP, etc) and point-of-care devices
• Performed membrane printing, formulation of antibody-based conjugation, dye loading, gold conjugation
• Increased group activity by developing a new, more efficient process of antibody testing. Duties including interviewing patients, testing blood samples, assessing medical history, and tracking medication or treatment regimen, and writing SOPs
Alere, San Diego, CA 2014
Chemist
• Performed antibody (IgG, IgA, IgM, and IgE) purification through anion exchange chromatography, PEGylation, diafiltration, HPLC, IEF and SDS-PAGE gel testing, and troubleshooting impurities of antibody samples
• Initiated non-conformance reports when necessary to deliver high quality materials to be used in the complex formulation
• Ensured error free documentation and chemistry preparation including data entry, inventory level checks CVS PHARMACY, San Diego, CA 2012 - 2013
Certified California Pharmacy Technician
• Provided friendly customer service to meet their medical needs and resolve issues when they arise
• Researched and resolved dosage conflicts, insurance issues and other matters to ensure patient safety/ wellness
• Contacted doctor’s offices to clarify prescription information
• Managed accurate inventory, returned outdates, and ordered medications from warehouse and vendors daily
• Maintained and managed inventory based on corporate budgets and customer needs on weekly basis.
• Used the pharmacy’s proprietary computer program to access prescription information including patent and prescriber data, drug selection, prescription interpretation and insurance billing MABPREX, INC. San Diego, CA 2009 - 2010
Research Associate
• Participated in drug-ability/manufacturability evaluation study
• Performed various lab techniques such as protein purification (miniprep and midiprep), ELISA, plasmid preparation, gel electrophoresis, western blotting, and pipetting
• Conducted maintenance of cell lines and database
• Participated in daily inventory cycle counts and ordering to maintain fully prepared biochemical lab
• Revised SOP’s and training materials and generated non-conformance reports when needed DR. FIRESTEIN’S LAB, University of California, San Diego 2006 - 2008 Lab Technician II
• Participated in research at Hillcrest Medical Center Rheumatology unit
• Duties including Interviewing patients, obtaining and testing blood samples, educating patients on current research, obtaining consent forms, and entering and tracking data
• Writing visit reports and filing and collecting trial documentation and reports.
• Performed daily calibration and routine maintenance of laboratory equipment including: pipettes, pH meter, centrifuge, plate washer, particle sizer and sonicator.
• Prepared chemical solutions, reagents and specimens for microscopic examination; perform laboratory tests; analyze and report findings; and investigate atypical result Soul National University, School of Pharmacy Summer 2007 Research Associate (Summer Intern)
• Selected by biology department director in Seoul National University out of 150 candidates to participate in oncology study
• Actively participated in the research by presenting the results in weekly staff meeting with physicians, professors and PHD students at Seoul National Medical Center
• Maintain oncology study trial database including patient’s data entry, verification, and analyzing large database
• Extracted HIF-1 from hypoxia condition to monitor tumor growth suppression
• Performed various lab techniques such as PCR, ELISA, western blotting, gel electrophoresis, pipetting, cell counting, and fluorescent microscopy
PROFESSIONAL NURSING ORGANIZATION MEMBERSHIPS
• Honor’s Society of Nursing Sigma Theta Tau International
• American Academy of Nurse Practitioner
• California Association for Nurse Practitioners – San Diego, Central Chapter
• Korean American Nurses Association of Southern California
• American Nurses Association