Service Representative Data Entry
Resume:
Barbarajolerette Lerette
Customer Service Representative
Mesa, AZ 85203
*******.*******@*****.***
A proven professional with high integrity and the ability to contribute to growing businesses. Work Experience
Precancellation Representative
Virtuoso Sourcing Group - Phoenix, AZ
November 2021 to Present
Pre cancellation/Retention
Vehicle Emmission Inspector
Gordon-Darby Inc. - Mesa, AZ
October 2020 to February 2022
Vehicle Commissions Inspector.
Customer Service Representative
Walmart
February 2021 to June 2021
Front End Service desk Cashier.
Customer Service Representative
Grainger
October 2017 to March 2019
• Worked closely with sales team to coordinate orders and order processing
• Password resets and web related issues for customer accounts
• Account management and updating shipping addresses
• Inbound calls from customers with order, debts, credits, and RMA's regarding industrial tools and supplies
Default Resolution - Loan Councilor
Central Loan Adminisration and Reporting - Tempe, AZ September 2016 to August 2017
• Advised customers of documentation needed for loan modification or short sale
• Called attorneys' offices when power of attorney was assigned
• Loss mitigation assistance regarding credit union & bankruptcy/default accounts Verification Specialist
CBC Innovis - Phoenix, AZ
April 2013 to September 2016
• Verified consumer credit information from debtors listed on individual credit reports
• Facilitated conference calls between consumer and lenders
• Interaction and exchange of information between consumers and lenders
• Verify information for consumers refinancing homes or obtaining new home loans Government Collector
NCO Financial Systems Inc - Phoenix, AZ
May 2012 to April 2013
Government Collections
• Collected on various delinquent state taxes and traffic courts
• Processed one-time payment or reoccurring payments and/or set up payment arrangements
• Followed compliance guidelines regarding each individual state regulations GM
AmeriCredit - Chandler, AZ
October 2006 to October 2009
Reinstatement Representative
• Assisted consumers to reinstate loan after vehicle repossession
• Negotiated with auto auctions to attempt to recover vehicles and personal belongings
• Verified employment, insurance, references, and reinstatement funds
• Acted as liaison between consumer and recovery agents and auction houses
• Assisted with filling out proper documentation for repossession Lead Cashier
Georgia Pacific/Unisource-Paper Plus - Mesa, AZ
April 2001 to October 2006
• Front end lead cashier
• Ordering of counter novelties surrounding POS and fixtures.
• Opening and closing of store, running nightly reports
• Balancing drawers and creating deposits
Education
High School Diploma
Eastern Vocational Technical High School
Skills
• Customer Service
• Customer Support
• Call Center
• CSR
• Customer Care
• Microsoft Office
• POS
• Account Management
• Negotiation
• Data Entry
• Microsoft Outlook
• Non-destructive Testing
Additional Information
SKILLS
FDCPA - 2013
FCRA Certified - Current
Experienced in Microsoft Office
Management
Order and payment processing
Collections
Data entry
Retail and Hospitality operations
Contact this candidate