Entry Clerk Data
Resume:
Sonia Velasquez
Customer Service - Home Delivery America
North Bergen, NJ 07047
*******************@***********.***
To secure a position with a well-established organization in a stable environment that will lead to a lasting relationship in the field of logistics and/or trucking. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Data Entry Clerk/Customer Service Representative
Cubitac Cabinetry - Ridgefield, NJ
June 2022 to September 2022
Data entry run reports
Check orders going out for delivery next day
Check on containers coming into warehouse
Customer Service Dispatch Supervisor
Home Delivery America - North Bergen, NJ
March 2018 to June 2022
-Data Entry
-Hourly reports
-Dispatch and manage drivers
Customer service
Same Day Delivery Dispatcher - Elizabeth, NJ
March 2017 to March 2018
-Hourly reports
-Dispatch and manage drivers
Customer Service/Dispatcher
Rapid Vans - Moonachie, NJ
July 2016 to February 2017
• Hourly reports
• Dispatch and manage drivers
• Check on drivers through out the day
• Resolve customer issues
OS&D Supervisor
Cory Companies - North Bergen, NJ
July 2015 to July 2016
Assisted in receiving
Customer service representative for commercial and residential customers Estes Express Lines - North Bergen, NJ
December 2013 to April 2015
-Manifest inbound and outbound trailers
-Driver check in
-Dispatch drivers
Customer service representative for commercial and residential customers On-Time Trucking - North Bergen, NJ
August 2009 to December 2013
-Manifest inbound and outbound trailers
-Driver check in
-Dispatch drivers
Customer service representative
John's Main Auto-Body Towing - North Bergen, NJ
September 2004 to August 2009
• Dispatch drivers
• Data Entry
• Check cameras every hour for activity and make reports
• Answer police calls dispatch proper tow truck
• Release vehicles
Education
High School Diploma in Academics
Hoboken High School - Hoboken, NJ
1979 to 1983
Some college in File clerk /typist Certificate
Hudson County Community College - West New York, NJ 1983
Skills
• Filing (10+ years)
• Microsoft Office
• Microsoft Excel
• Spanish
• Logistics
• Leadership
• English
• Multilingual
• Typing
• Customer support
• Bilingual
• Customer service
• Dispatching
• Organizational skills
• Conflict management
• Computer operation
• Supervising experience
• Microsoft Word
• Clerical experience
• Computer skills
• Communication skills
• Microsoft Outlook
• Front desk
• Driving
• Data entry
• Warehouse experience
• Shipping & receiving
• Office experience
• Google Docs
Languages
• Bilingual - Intermediate
Assessments
Receptionist — Proficient
October 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Scheduling — Familiar
November 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Customer focus & orientation — Familiar
October 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Attention to detail — Completed
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Good communication and organization skills
Quick learner
Work well with others
Computer Skills:
Proficient with Microsoft Word, Excel, PowerPoint, and Outlook Data Entry
Fax Machine
Scanner
Contact this candidate