William Evans
385-***-**** · *****************@*****.*** 280 N 400 E Wellington, Utah
Skills
● Administration skills
oLinux command line
oManaging databases, servers(physical, virtual)
● Operating systems
oLinux(redhat, ubuntu)
oWindows(xp, 7, 8, 10)
● Programming languages
oJava
oRuby
● Certifications
oISM v3
(Information storage management)
Work History
01/2020 - Present
Price, Utah
Assistant loadout operator / ABL Energy
● Performed maintenance on semi-trucks, assisted in repairs for semi trucks
● Constructed and operated program to estimate amount of coal loaded in trains and created
● Performed maintenance on belts and cleaned walkways.
11/2017 – 12/2019
Draper, Utah
Technical Support Engineer / Dell EMC
● Troubleshoot customer issues with: host access to storage, replication, storage and data migration across storage arrays, LDAP, SAN and NAS connectivity issues, storage component authorization, Encryption and monitoring reporting protocols.
● Maintained Service Request tickets
3/2014 – 11/2017
Salt Lake City, Utah
Jr. System Administrator / American Digital Systems
● Created and maintained user accounts, print queues, Linux file sharing server, Open LDAP
● Performed migration of user accounts, printers, databases (Ingress) and applications from old to new servers
● Provisioned and maintained physical and virtual Linux servers.
● Assisted in development activities for maintaining legacy accounting software
● Administered virtual machines with VMware vSphere and setup ESXi hosts.
● Managed devices connected to network.
● Assisted in creating physical and virtual networks.
6/2011 – 3/2014
Salt Lake City, Utah
I.T./Hardware support agent / Standard Restaurant Supply
● Prepared new computers for network users with software and added to Windows Active Directory Domain
● Configured and used VNC to administer Windows network
● Added notes to a Cisco VPN and installed printers to local and offsite computers through VNC
● Connected computers to LAN, diagnosed LAN problems
● Organized and maintained network switch boards
● Maintained Hardware/Software inventory
● Supported 200 employees with helpdesk services, received and logged calls and managed support tickets for requests and incidents
● Repaired computer hardware, replaced bad hard-drive, bad RAM, bad power supply. Reinstalled Windows operating system
Education
Computer science
University of Utah
Computer science
Salt Lake Community College