Personal Assistant Customer Support
Resume:
Loren Louison *** Saratoga Ave
Brooklyn, NY *****
*****.*.*******@*****.***
EXPERIENCE
ETS Airport Shuttle, Brooklyn — Head Dispatcher
January 2020 - PRESENT
Answered calls in a timely fashion, booked group and singular reservations and provided customer support to resolve minor conflicts.
Dispatched drivers to various pick up and drop off locations within the tri-state area while ensuring that shuttles ran on time.
Filed office paperwork, typed shift reports, scheduled job interviews, maintained office cleanliness.
Stocked office inventory and placed orders for office necessities
Coordinated and planned office events.
Lisa Lou, Manhattan — Personal Assistant
June 2019 - August 2022
Scheduled appointments and meetings, ran errands and assisted in my client’s work load.
Organized calendars and workspaces.
Made travel arrangements and answered emails and calls in a timely fashion.
Helped with daily time management.
Loyal to the Game Athletics, Brooklyn— Secretary
February 2018 - March 2022
Directed and assisted with the needs of each participating team; bookkeeping, customer outreach, event management, event advertising/marketing.
Provided daily customer service and also took card and cash payments.
Managed sporting equipment and maintained clean workspace.
Assisted in and helped plan various fundraisers for the program. McDonald’s, Brooklyn— Shift Manager
June 2020 - December 2021
Created work schedules for each employee, placed truck orders and completed store inventories.
Assisted customers with in-store conflicts
SKILLS
Organized
Punctual
Highly Receptive
Professional
Versatile
Liable team player
Perfectionist
Works well with
children
CERTIFICATIONS
Foundations in
Health and Safety and
Early Childhood
Education and
Training presented by
the Professional
Development
Program.
The Respectful
Workplace and
Sexual Harassment
Prevention Training
presented by The
American Staffing
Association.
LANGUAGES
Fluent in English
Currently learning
Spanish
Directed crew in the right direction in order to have an efficient work environment.
Manually made cash deposits, counted safes and registers and filled out daily store reports.
Trained new crew members and never micro-managed while doing so.
Flatbush Development Corporation, Brooklyn— Youth
Counselor
June 2016 - August 2019
Assisted children ages 4-11 with school assignments.
Led cooperative games and activities during recess, ensuring students are socially developing.
Supervised groups of children, served meals and snacks, made sure children were picked up by authorized guardians.
Kept a clean space for the children and interacted with each child. EDUCATION
John Jay College, Manhattan — Bachelors Degree in English
(In progress)
August 2019 - PRESENT
Attending in efforts of becoming an elementary school teacher High School for Public Service, Brooklyn — High School Diploma
September 2015 - June 2019
Completed over 400 hours of community service
Captain of the Lady General’s Girls Varsity Volleyball Team
Honor Roll Student
PROJECTS
Brooklyn Rescue Mission— Food Pantry
Voluntarily bagged groceries and handed out food to the less fortunate.
Participated in and donated food and clothing in drives.
Encouraged more youths to give back to their community. Full Gospel Assembly of God — Vacation Bible School
Helped organize and participated in a biblical summer camp that was completely free of cost to members of the community.
Taught bible stories to children ages 2-10, and organized age appropriate activities for them to engage with one another.
Provided free lunch and breakfast.
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