UX Designer
Resume:
PROFILE
Communications and Digital Studies graduate of the University of Mary
Washington. Leader and member of the Men’s Varsity swim team for my entire college career. Highly self-motivated, responsible, and goal- oriented. A UI /UX Designer with diverse experiences covering all aspects and types of projects such as mobile, Web, wireframes, landing page, dashboard design and motion design. A wealth of knowledge of multiple design systems and UX principles, all while staying user focused. EXPERIENCE
UX/UI DESIGNER
George Washington University Washington, DC May 2022 – Nov 2022
• Designed various solutions and products for different prospective clients, following top current design patterns, UI, and interaction design trends for innovative technologies.
• Develop features that add value to prospective clients
• Implement design thinking process to keep the process user-centered
• Plan and conduct research that leads to valuable insight
• Use design software such as Figma and Adobe XD to create wireframes and high-fidelity prototypes
• Collaborate with other designers in a fast-paced environment
• Familiar with the Agile design process
• Communicate effective design choices by providing clear explanations using visual communications aided by HTML and CSS
ACCOUNT MANAGER
Talium Advisors, Inc. Reston, VA June 2021 - Present
• Documented inquiries in corporate Customer Relationship Management system
• Ensure quality customer service and customer satisfaction
• Maintain customer service voicemail and return customer calls
• Fulfill customer requests by clarifying desired information; completing transactions; forwarding requests
• Take customer orders and create opportunities in CRM system
• Make outgoing customer service calls
• Schedule and coordinate meetings, appointments, and travel arrangements for Managers
• Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved issues
INTERN
Talium Advisors, Inc. Reston, VA January 2020 – May 2020
• Trained under Senior manager to learn various aspects of the business
• Enhanced and refined corporate website
• Handled multiple simultaneous tasks, and followed up with all parties until tasks were completed
LEADERSHIP
MEN’S VARSITY SWIM TEAM
University of Mary Washington Fredericksburg, VA 2017- 2021
• Developed a strong work ethic with focused perseverance to meet personal and team goals.
• Contributed to the 25th consecutive Conference Championship win by the UMW Men’s Team.
LUKE
BERGSTROM
CONTACT
lukebergstrom21@gmail
Ashburn, Virginia
EDUCATION
UX/UI Professional Certificate
George Washington University
College of Professional Studies
May 2022 – November 2022
GPA: 4.0
B.A. Communication and Digital Studies
University of Mary Washington
Fredericksburg, Virginia
2017 – 2021
GPA in Major: 3.64 GPA Overall: 3.27
SKILLS
Wireframing
Visual Design
Prototyping
Journey Mapping
Design Skills
Adobe XD
Figma
Agile
InDesign
InVision
Wix
HTML
CSS
GitHub
Adobe Photoshop
Adobe Illustrator
Microsoft Office
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