Sales Representative Customer Service

JOHNFOSTER

FORT WORTH, TX *****

214-***-**** - ************@**.*** - WWW: Online Digital Resume

PROFESSIONAL SUMMARY

Talented sales professional with extensive experience in product sales and assessing client needs. Established background as Territory Sales Representative in the field of construction, specializing in flooring.

SKILLS

Client Correspondence Territory Assignments

Effective Customer Communication Client Needs Assessment

Staff Meetings Organizational Systems

Client Satisfaction Account and Territory Management

Developing New Business Visual Displays

Expanding Territories Promotional Campaigns

WORK HISTORY

10/2019 to 10/2022 Territory Sales Representative

Bostik, XL Brands – Fort Worth, Texas

Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.

Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

Attended advanced training sessions and conferences to increase product knowledge and productivity.

Executed direct sales from manufacturers to customers to improve profitability within retail environment.

Planned annual customer outreach events to strengthen brand initiatives and maximize outreach.

Worked independently with minimal supervision.

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Built relationships with customers and community to promote long term business growth.

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Set and achieved company defined sales goals.

Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Met with customers to discuss and ascertain needs, tailor solutions, and close deals.

Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Selected correct products based on customer needs, product specifications and applicable regulations.

Attended monthly sales meetings and quarterly sales trainings.

05/2011 to 07/2019 Owner

John Foster Construction, LLC – Fort Worth, Texas Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions.

Trained and motivated employees to perform daily business functions.

Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Reconciled daily sales, returns and financial reports in QuickBooks.

Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Maintained up-to-date administrative records to monitor operational conditions.

December 2004 – June 2011 Owner

John Foster Custom Homes, LLC-Waxahachie, Tx

Managed all phases of the building and design process for new construction homes.

Managed all phases of the building process for multi-unit apartment complexes.

General contractor of all projects managing crews, timelines and client deadlines.

Meeting with clients to develop trusting relationship for their projects.

As owner of company, all financial duties to ensure proper streamline of the process.

EDUCATION

Construction Management

Hill College - Hillsboro, TX

RETIRED RODEO PROFESSIONAL ATHLETE

I enjoyed my years in the rodeo arena participating in Saddle Bronc riding. The travel,

competition and friendships are something that I will keep with me throughout my life. I retired in 2017, ending my career by winning the NSPRA World Champion Saddle Bronc Riding competition. It was a wonderful way to close this chapter of my life.

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