**** ***** ****** *****

Aurora, CO *****

303-***-****

advndj@r.postjobfree.com

Alicia Metcalf

A pet owner and rescuer of dogs, cats, and birds. Experience in training family dogs with various temperaments. Proven pet sitter and ability to walk dogs simultaneously.

Caring for pets and striving to meet their needs is always the primary goal.

2021-present

Dog Walker

Wag

Deliver pet care services to dogs. This included daily exercise, emotion support, and minor housekeeping.

Administer medications and feeding.

Communicate with owners to ensure their dog’s needs are understood and met.

2021 - present

Dog Sitter

Personal Business

Deliver pet care services to neighbors and friends’ dogs. This included daily exercise, emotional support, and housekeeping.

Administer medications and feeding.

Provide any needed dog grooming due to accidents or illness.

Communicate with owners to ensure their dog’s needs, behavioral concerns, care, and treatment were met.

Pet First Aid and CPR certified (Expiration date 3/22/24)

ProPetHero by ProTrainings

164************

Pet care

Dog walking

Dog sitting

Communication

Time Management

-PROFESSIONAL EXPERIENCE-

FITNESSCENTER FRONT DESK STAFF SCHEDULING COORDINTOR – SEPTEMBER 2022 TO PRESENT UNIVERSITY OF COLORADO-AURORA, COLORADO

Responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, fitness center member and guest check-in, completion of guest registration prior to fitness center access, and assistance with Center wayfinding for other building visitors and guests. Complies with established Center policies and procedures and HIPAA privacy rules. Ensures precise and timely communication, including prospective guests, training clients, and massage client appointment status to appropriate department(s). Assists in other department tasks as assigned.

SENIOR PROFESSIONAL RESEARCH ASSISTANT – CMA SUBJECT MATTER EXPERT 2010 – APRIL 2022

UNIVERSITY OF COLOLRADO – AURORA, CO

Supports various Long-term care survey processes for Centers for Medicare and Medicaid Services (CMS) that include the CMS central office, state agencies, and federal regional offices. Instrumental in the developing, implementing, evaluating, assessing, and training of survey processes. Ability to align and assess the processes to improve and develop QA processes. Provide input and support to the National Help Desk for CMS.

HEALTH PROFESSIONAL IV- LONG-TERM CARE SURVEYOR, LONG-TERM CARE SURVEYOR FOR HMS

COLORADO DEPARMENT OF PULIC HEALTH AND ENVIORMENT 2004 to 2010 – DENVER, COLORADO AND NATION WIDE

Conducted long-term care facility surveys to ensure alignment with resident care best practices and compliance with state and federal regulatory compliance requirements; served as survey team leader, conducting in-depth evaluation of key quality indicators, and performed thorough assessment of in-place quality assurance (QA) and quality improvements (QI) programs. Reviewed nursing home QA&A programs and other regulatory requirements.

PHYSCIAL THERAPY ASSISTANT/CERTIFIED MASSAGE THERAPIST

SIMPLY REHAB BROOMFIELD, COLORADO/ DENVER HEALTH MEDICAL CENTER – DENVER, COLORADO/ INDEPENDENT MASSAGE THERAPY SERVICE-DENVER, COLORADO 1997 to 2004

Provided clients and patients with physical therapy and massage therapy. Performed or supported patient scheduling, assessment, treatment, chart management and commutations with required services. Assisted patients in meeting goals associated with balance, joint/soft tissue mobilization, gait training, transfer training, wheelchair mobility and positioning, ace wrapping and taping, Manual Muscle Testing, and Range of Motion. Supported medical supply/equipment ordering and inventory control; provided a wide range of training to medical and administrative staff.

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