EDUCATION
Atlanta College of Medical and Dental Career, Atlanta, GA
Diploma, Medical Assistant, June 1992
AWARDS
* ***** ** ********** ***********
** ***** ** ******* *** Dedication Plaque
** **ars of Service Certificate
SKILLS
Microsoft Office-Word, Excel
65+ WPM
Front/Back Office
Filing
Medical Billing
Customer Service
Administrative Support
Medical Insurance Claims
ATTRIBUTES
Organized
Dedicated
Multi-tasker
Efficient
Team Player
Problem Solver
Quick Learner
Self-motivated
EXPERIENCE
Medical Billing Specialist, Manager
Danville Orthopedic and Athletic Rehab/Center for Pediatric Therapy
Danville, VA, 05/26/1999 – Present
Perform supporting roles in running daily activities of the office
Coordinate with heads of the departments for official purposes
Filing and maintaining official correspondence for future reference
Answer multi line phone calls/ Take messages
Respond to inquires and provide clerical and secretarial support to the staff and the management
Responsible for the Medicaid billing utilizing the PIMS system
Knowledge of HIPPA
Maintain patient information, reports, itemized and billing invoices
Data Entry
Manage Accounts Billable/Receivable
Handle Explanation of Benefits
Create end of month reports in Excel
Handle follow up and collections
Prepare and transmit claims (paper, electronic)
Generate patient statements
Monitor payer adjudication
Provide training to future employees
Travel Agent
Travel Center of Danville, Danville, VA, 7/11/2014- 6/30/2019
Booked and planned family vacations
Navigated tour sites for bookings
Customer service
Communicated with clients to offer and suggest the best vacation options
Sold vacation insurance
Prepared travel documents for clients
Handled payments and transactions
Medical Assistant
Danville Foot Care, Danville, VA, 01/1997- 05/1999
Operated front/back office
Assisted doctor with all office procedures
Checked patients in/out
Scheduled appointments
Established new patients
Scheduled follow-up appointments
Answered phones
Filed
Filed medical claims
Prepared accounts billable/receivable
Certified Medical Assistant
PruCar Subspecialty, Atlanta, GA, 07/1992- 04/1995
Worked back office
Assisted Physician with non-surgical procedures
Prepared rooms
Prepared non-surgical equipment
Dressed wounds
Assisted with cast settings
Removed sutures and staples
Prepared charts
Scheduled appointments for procedures
Conducted patient call backs
Called in Rx
Handled patient care