Maintenance Technician It Support

Mo Shingrai

Baltimore, MD C: 667-***-**** ************@*******.***

Professional Experience

Deployment Fiber Engineer March 2022-Present

NahjTech Multi City,USA

● Stand-alone testing, link testing, ring testing and integration into network management platforms via DCN and DCC

● Conduct site surveys; prepare detailed equipment layouts for the placement of telecom equipment

● Installation of Optical fiber equipment

● Testing and commissioning of fiber equipment

● Installation of DC power 48V and 24V and DWDM network

● Collecting and logging important on-site information and contact details to ensure successful handover to the Maintenance and Support Teams

● Ensure, Quality, Health and Safety procedures / Environmental requirements are adhered to at all times

● Completed projects for Comcast and Verizon in multiple states including texas, Florida, New Jersey, New York, and Virginia

HVAC Maintenance Technician April 2021 to March 2022 ZXTech Baltimore, MD

● Repair and maintenance of a/c conditions and, walk-in freezers, ovens for Hip Hop Fish and chicken, Pizza Bolis, and Popeyes franchise in the Baltimore Washington metropolitan area

● Repair, installation and maintenance of a/c parts at residential housing

● Preventative maintenance, emergency and on call

● Able to read/ understand electronic diagrams and map for a/c

● Troubleshooting and diagnosis of a/c parts

Telecom Engineer June 2015 to July 2020

Huawei Technologies Sinkat, SD

● Developed design plans and cost estimates to effect communications network and Outside Plant (OSP) infrastructure

● Provided optical transmission, engineering, project management and planning support to network upgrades

● Maintained optical function via planned upgrades and regular service

● Performed site surveys, collect requirement data and develop draft Base Level Information Infrastructure Master Plan

● Checked and tested new installations and repairs to ensure functionality Education

Omdurman Ahlia University March 2013

Bachelor of Science: Telecommunications Engineering Khartoum, Sudan Professional Certifications

Optical Communication -CIENA May 2022

Google IT Support Professional Certificate-Google October 2021 Programming Foundations with Javascript, HTML, and CSS- Duke University May 2021 Tower Climbing and Electrical Safety- CHARISMA Workforce Development July 2017 Optical Fiber Cabling -Sudatel Telecommunications Academy November 2012 Professional Skills

● Huawei equipment maintenance (RTN,905,980

910,BBU, 3900)

● Ericsson equipment maintenance (6000 family)

● Huawei solar sites installation and maintenance

● Preventative maintenance

● Ability to prioritize and multitask

● Strong background in IT & Networking

● Administration skills

● Negotiating skills

● Optical fiber

● Cabling

● GPS system

● Network & CCTV System

CCNA

● GSM

● LAN, WAN

● HTML, CSS, JavaScript

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