Personal Assistant Support Specialist

TAMMIE HIGGINBOTHAM

309-***-**** ********@*****.*** Bath, IL 62617

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SKILLS

Calm and Level-Headed Under Duress

Patient Relations

Mobility Assistance

Understands Mobility Assistance Needs

Medical Terminology Knowledge

Vital Signs Collection

EXPERIENCE

In-Home Caregiver, Rosalyn Moore, January 2020-March 2022 Havana, IL

Supervised personal hygiene and other activities of daily living. Monitored client behaviors and emotional states, reporting to family member and other caregivers. Maintained clean and well-organized environment for client happiness and safety. Caregiver, Help At Home, January 2019-January 2019 Springfield, IL.

Home Health care taking care of people unable to take care of themselves without assistance. Assisted clients with maintaining good personal hygiene. House cleaning, bathing, errands, laundry, cooking meals. Maintained clean and well-organized environment for client. Created safe and positive living situations for clients. Peer Support Specialist, Amputee Coalition, May 2016-August 2018 Knoxville, TN

This consisted of matching people with Certified Peer Visitors (referred to as CPV) according to location, type of amputation, gender, age, reason for amputation Assisted people in what resources would be in their area Reported to co-worker on daily or weekly basis as was needed Worked remotely from home while doing this job, unless it required travel. Attended monthly staff meeting by computer and camera.

Worked at national conference at check in any area needed, returning all surveys to supervisor or coworker in designated areas.

Independent Living Advocate, Jacksonville Area Center for Independent Living, June 2012-May 2016 Jacksonville, Illinois

Assisted them when needed help to finding someone to assist them in maintaining their own home Often spoke with Department of Human Services about consumers needing something or helped consumers get their paperwork filled out

Assisted seniors by helping them fill out forms for Circuit Breaker applications for license plate discounts

Held state insurance license for about approximately one year, helping people navigate through state insurance market when it became mandatory for people to have health insurance Trained personal assistants (referred to PA's) in how to work with people with disabilities, how to fill out paperwork, instructing how to properly should addressing themselves Elected vice chair to Illinois Personal Assistant Coordinators, state committee, holding that position until lay off due to state budget cuts and funding.

Connected individuals with relevant community resources and coordinated referrals. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.

CSBG Advocate, Community Services, Community Action Partnership, October 2008-October 2010 Havana, IL

Took applications for eye appointments, car repairs, doctor, anything covered under this section of community programs

Filing, answering phones, filling out applications, organizing, cleaning of food pantry for federal and state inspections

Handing out food that to low income families in need, monthly. Prioritized and organized tasks to efficiently accomplish service goals. Pari-mutuel Clerk, Churchill Downs, February 2009-May 2010 Louisville, KY

Placed bets at window/station for horse races.

Seasonal work, during day before and day of Kentucky Derby when extra help is brought in from other states.

Counted and verified cash amounts at shift start and balanced cash at close. Processed patron payouts.

Quickly reported any security concerns.

Para-mutual Clerk, American Data Company, July 2008-October 2010 Maywood, IL

Placed bets at window/station for horse races.

Processed patron payouts.

Handled large sums of money.

Counted and verified cash amounts at shift. start and balanced cash at close. Working in multiple locations.

Quickly reported any security concerns.

Income Tax Preparer, Meyer Tax Professionals, January 2009-February 2010 Havana, IL

Computed taxes owed or overpaid for clients. Calculated form preparation fees according to return complexity and processing time required.

Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.

Used tax form instructions and tables to complete tax forms. Income Tax Preparerer / Office Assistant, H&R Block Tax Svc, October 2005-December 2008 Havana, IL

Prepared tax returns, maintained filing, set appointments, processed payments for tax preparation, bank deposits.

Interviewed clients to obtain information on taxable income and deductible expenses and allowances. In 2007 and 2008, working in multiple offices employers owned. Worked until employers retired and sold their business. Para-mutual Clerk, American Data Centre, Inc, January 2006-January 2010 Springfield, IL

Placed bets at window/station for horse races.

Seasonal work at multiple locations.

Counted and verified cash amounts at shift start and balanced cash at close. Processed patron payouts.

Quickly reported any security concerns.

EDUCATION AND TRAINING

Illinois State Insurance Certification

Medical Insurance, Jacksonville Center For Independent Living, Jacksonville, IL February 2015 Tax Preparer

Tax Preparation, Charles Andresen Dba H&R Block, Petersburg IL October 2005 Certified Nurses Aide

Nursing Assistant, Martin Manor Nursing Home, Havana, IL April 1978 High School Diploma

Balyki High School, Bath, IL May 1975

REFERENCES

References given upon request

ACCOMPLISHMENTS

Elected Vice Chair of the Illinois Personal Assistant Coordinators state committee for coordinators. Held that position until being laid off in 2016 due to funding. Helped to get an insurance coverage law passed in Illinois for people with disabilities 2010.

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