Sales Associate Industrial Cleaner

Jeannette Rose

Sault Ste. Marie, ON

Tel: 249-***-**** ******************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

Industrial cleaning experience within Algoma in the Cold Mill And also at Diesel Shop at Algoma steel

Hardworking, motivated, dedicated, and loyal employee who takes pride in going above and beyond customer and employer expectations

3 years of experience in hotel housekeeping ensuring hotel standards were maintained

Over 14 year’s retail experience serving customers, ordering products and stocking shelves

Physically fit, able to stand for long periods of time; accustomed to working a variety of shifts

Follow health and safety procedures ensuring safety of customers, co-workers, and self

Received recognition for highest ranking in store cleanliness standards and customer service

RELEVANT EXPERIENCE

Housekeeping/Cleaning

Sweep and mop floors in busy retail environment ensuring welcoming safe customer environment

Sanitize washrooms, common and high traffic areas

Flooring duties in retail and hotel environment including sweeping, washing, vacuuming

Change hotel beds and restock guest rooms

Dust and clean all areas of retail store

Inventory

Rotate food and prepared items following health and safety regulations

Complete inventory counts and report to store manager and head office

Order inventory ensuring appropriate stock levels and stock shelves

Merchandise products according to planogram, pricing and tagging

Complete reports tracking sales of products for head office

Customer Service

Greet customers in a professional, friendly manner, answering inquiries clearly and directly

Effectively handle customer concerns in a patient, calm manner

Maintain product knowledge and promote products suitable to customer needs

Maximizing every sales opportunity by cross selling/upselling products

Process cash, debit and credit transactions and accurately balance cash with no variances

Train new employee on corporate standards ensuring consistent service

WORK HISTORY

Industrial Cleaner, Blue Diamond, For Cold Mill and diesel shop at Algoma Steel Sault Ste. Marie Sept 2022 – Present still working

Production, Nelson Paint, Sault Ste. Marie 2021-2022

Housekeeping (school placement), Water Tower Inn, Sault Ste. Marie, ON Sept-Oct 2019

Key Accomplishment: Received positive feedback from supervisor regarding quality work

Sales Associate, Mac’s Convenience Store, Sault Ste. Marie, ON 2011-2017

Key Accomplishment: Highest ranked in customer service and store cleanliness standards by Market Management and Head Office; ranked one of the top employees in the Mac’s Mart retail business

Night Supervisor, 7-Eleven Food and Gas Bar, Calgary, AB 2003 - 2009

Key Accomplishment: Maintained highest in sales by successfully upselling products

Housekeeping, Stay Bridge Suites Motel, Calgary, AB 2005 - 2008

Key Accomplishment: Took pride in cleaning and maintaining 16 guest rooms to hotel standards

Jeannette Rose

******************@*****.*** Tel: 249-***-****

CERTIFICATES/EDUCATION

Hospitality Training, Sault Ste. Marie and District Social Services 2019

First Aid/CPR

Safe Food Handler

WHMIS

Options for Change

Grade 12 Diploma, Holy Angels Adult Learning Centre 2011

Gas and Fire Safety 2006

Sales Associate Seven Eleven 2004

Certified Senior Sales Training 2004

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