Data Entry Customer Support

Alexus Fisher

*** ***** ****** **, ***** 706-***-****

********@***********.***

Education:

**/**** – Present

Dalton State College- Dalton, GA (Expected Graduation Date: 02/2023) Certificate of Phlebotomy

Overall GPA: 3.0-4.0

Clinicals completed at Piedmont Mountainside in Jasper, GA. Jan -Feb 2023 Professional Experience:

01/2023 – 02/2023

Jasper, GA

Dalton State College/ Piedmont Mountainside

• Social skills, love putting patients at ease before and during procedure with confidence and approachable demeanor. Explained procedures and tests in simple terms.

• Technical experience, selecting and using best equipment based upon tests ordered and patient’s unique vascular structure and placement, as well as minimizing discomfort, acquiring extra tubes based on patient’s condition and experience.

• Inventory management and organization, stocking tubes and equipment, thorough cleansing of sites like drawing chairs and outpatient offices.

• Computer skills, manual data entry, order submitting and label making, proficiency in excel.

• Task delegation, transporting timed specimens and using special containers for samples based on test requirements, labeling by hand or computer.

• Team building, handling interpersonal conflicts via communication and uplifting team members on what they handle best.

11/2019 – 04/2020

Ellijay, GA

2

GameStop Shift Lead – Associate

• Customer Service, love approaching customers outwardly and matching them with products and services based on their experiences.

• Stocking and inventory, ordering office supplies and products based on perceived demand.

• Customer Support, answering phone calls and providing technical knowledge about products, problem solving.

• Team building, planning large events such as launches that require whole team efforts.

02021 – 05/2022

Ellijay, GA

Walmart Personal Shopper – Associate

• Task Delegation, timed collection of items, careful handling of refrigerated items and breakable items.

• Fast-paced, maneuvered equipment such as carts safely and quickly, like being on my feet.

• Customer Service, delivered items to customers cars and packed items safely for transportation while providing friendly conversation and sorting out item disputes.

• Team building, working with team members to best delegate tasks and handle conflict succinctly.

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