Clerical Assistant Customer Representative

Jule Miah

Deer Park, NY ***** 917-***-**** *****-************@*****.***

Education

High School Diploma:06/2017

Newcomers High School- 28-01 41ST Ave, Long Island City, NY 11104

• Member of Summer Youth Employment Program 2016

• Member of Newcomers High School Honor Society

• Graduated with 86 GPA

Associate of Art: Criminal Justice,05/2019

Borough of Manhattan Community College/City University- 199 Chambers St, New York NY 10007

• Member of Student organizations as Umala Family, Peer Mentoring and ASAP

• Member of Phi Theta Kappa member

• Dean’s List 2017-2019 in all semester

• Graduated with 3.8 GPA

Bachelor of Science: Criminal Justice, 05/2021

John Jay College of Criminal Justice/City University - 524 W 59th St, New York, NY 10019

• Minored in Law and Police Studies

• Dean’s List Fall 2019

• GPA 3.8

Professional Summary

I am a reliable and responsible person who likes to take any challenges. Reliable Retails professional offering top-notch sales expertise, customer services and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In- depth understanding of sale strategy and merchandising techniques.

Skills

• Microsoft applications Proficiency

• Point of sales knowledge

• Merchandising expertise

• Communication skills

• Fluent in Bengali, Hindi and Urdu languages

Work History

Clerical Assistant, 01/2022 to 05/2022

Syntho Pharmaceuticals INC- 230 Sherwood Ave, Farmingdale, NY 11735

• Help company offices to run smoothly by performing a variety of clerical, typing, and administrative duties, answering phone calls much more.

Customer service Assistant, 09/2021 to 01/2022

Walgreens Boots Alliance- 1770 Deer Pk Ave, Deer Park, NY 11729

• Organized store merchandise racks and display to promote and maintain visually appealing environment

• Assisted customer with prompt and polite support in- person and via telephone

• Answered customer questions regarding merchandise and pricing

• Assisted customers by answering questions and fulfilling requests. Clerical Assistant, 06/2018 to 05/2019

Borough of Manhattan Community College- 199 Chambers St, New York NY 10007

• Provide information about Music Department of Education major or minor toward student

• Monitored social media and online sources for industry trends. Retails Sales Assistant, 06/2018 to 05/2019

Amish Market Tribeca -53 Park Pl, New York, NY 10007

• Organized store merchandise racks and display to promote and maintain visually appealing environment

• Assisted customer with prompt and polite support in- person and via telephone

• Answered customer questions regarding merchandise and pricing

• Assisted customers by answering questions and fulfilling requests. Customer Representative and Sales Assistant, 01/2017 to 12/2017 Mailbox Mart- Jackson Heights, United States

• Organized customer information and account data for business planning and customer service purpose.

• Accepted payment by credit card, offered self-serve payment solutions and explained charges on customers bills.

Internship Experiences

The CEEDS program (Cadet Education, Empowerment & Development for Success) Volunteer and Community Service

• Volunteer for AAmerican Cancer Society “Making Strides Against Breast Cancer Walk” (2 times).

• Volunteer for Newcomers High School “Parents-Teachers Conferences 2015.

• Volunteer in Doctor office (100 hours). ZWA Medical Care PC (Address: 64-17 Broadway, Woodside, NY 11377 and Phone: 718-***-****).

• Volunteer in masjid “Darut Tawheed (Masjid Tawheed” (124-07 Jamaica Ave, Richmond Hill, NY 11418).

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