Sales Associate Customer Service
Resume:
Work History
Contact
Skills
Golbahar Imanpour
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Sales Associate
Intimissimi, Irvine, CA
Prepared merchandise for sales floor by pricing or tagging.
Increased sales by offering advice on purchases
and promoting additional products.
Maintained records related to sales, returns and
inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific
merchandise.
Solved customer challenges by offering relevant
products and services.
2021-09 -
2022-06
Sales Associate
Maybe Crazy, Irvine, CA
Increased sales by offering advice on purchases
and promoting additional products.
Educated clients on current promotional offerings
and products using persuasive selling tactics.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific
merchandise.
2020-02 -
2021-02
Address
San Diego, United States,
92108
Phone
*********@*****.***
Problem-solving skills
Exceptional customer
service
Multi-tasking strength
Attention to Detail
Critical Thinking
Teamwork and
Collaboration
Flexible and Adaptable
Self-Motivated
Priority management
Grew sales and boosted profits, applying proactive management strategies and enhancing sales
training.
Bookkeeping Assistant
First Class CPAs, Irvine, CA
Input data into accounting system and maintained
integrity of system information to alleviate potential breaches.
Received and delivered incoming accounting
department mail to appropriate staff members.
Gathered, evaluated and summarized account
data in detailed financial reports.
Tracked financial progress by creating quarterly and yearly balance sheets.
Completed payroll for employees and maintained
detailed records of procedures.
Tracked expenses and income for businesses while
organizing and maintaining bank statements for
checking accounts.
2019-02 -
2020-02
Office Administrator
First Class CPAs, Irvine, CA
Reported on daily office activities to help managers stay on top of dynamic conditions and make
proactive decisions.
Interacted with customers by phone, email or
in-person to provide information.
Kept detailed records of supplies and office
equipment use to budget and make orders for new
supplies.
Scheduled conference rooms, prepared agendas
and maintained calendars to prepare for meetings
and events.
Answered multi-line phone system, routing calls,
delivering messages to staff and greeting visitors. 2019-02 -
2020-02
EBay Lister and Customer Service
Representative
Salvage Traders, Fullerton, CA
Created clear, precise and properly detailed
product and service information on company
2017-07 -
2019-02
Education
website.
Exceeded goals through effective task prioritization and great work ethic.
Collaborated with team members to achieve target
results.
Monitored company inventory to keep stock levels
and databases updated.
Built professional and trusting relationships with key customers and leveraged existing relationships.
Maintained customer satisfaction with forward-
thinking strategies focused on addressing customer needs and resolving concerns.
Answered product and service questions, suggesting other offerings to attract potential customers.
Worked with vendors to schedule daily pickups and
weekly deliveries.
Processed returns and updated accounts.
Bachelor of Arts: Psychological Sciences
University of California, Irvine - Irvine, CA
2020-10 -
Current
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