Anthony Calabria

*** ****** ****** ****** ******, NEW YORK 10312

718-***-**** 917-***-**** advmne@r.postjobfree.com

Summary

A Challenging SALES /TRAINING/ TECHNICAL SUPPORT/ PRODUCT SPECIALIST CUSTOMER SUPPORT Position Where Expertise In Electronics, Highly Developed Organizational/Management Abilities, Interpersonal/Communications Skills And Years Of Extensive, Progressive Experience Will Be Fully Utilized, And Which Will Offer Career Growth Opportunities.

Professional Experience

Technology Knowledge :

Microsoft - Word, Excel, Access, PowerPoint, Outlook, Pinnacle Studio Editing and DVD Authoring Program, Final Cut Pro, Adobe Premiere, Photoshop, Corel Paint Shop Pro, ESP Customer Support, Salesforce, Celerant Command Retail Software

Employment History

Onyx Corporation -2019-Present

Product Advisor/Sales Representative-Responsible For Sales And Customer Service For A Family Of E-Commerce Websites: Carid, Motorcycleid, Truckid, Powersportsid, Boatingid, Recreationid, Toolsid

Anixter- 2017-2019

Account Manager –Responsible For Sales, Consulting And Managing An Array Of Accounts In The Northeast Area. Achieving Sales Targets With Security Dealers And Integrators With State-Of-The-Art Solutions From The Industry’s Leading Manufacturers Of CCTV, IP Video, Access Control, Fire, Burglar And Intrusion Alarm Systems. Sound and Video Communications, Structured Cabling And Home Automation Products.

Heritage Guild, New Jersey - 2016-2017

Sales Associate-Provide Sales And Training Of Firearms And Related Accessories. Use Of Celerant Command Retail Software For Sales And Inventory Tracking

Kramer Electronics. New Jersey – 2011 - 2015

Applications And Technical Support Engineer-Provided Technical Support, System Design, Pre Sales Assistance And Training To Kramer Personnel, Dealers, And Endusers On All Kramer Products. Used Salesforce Program For Service Call Logging And For Issuing RMA’s For Unit To Be Sent In For Service.

CMS-Complete Mailing Services - 2010 - 2011

Consulting Engineer and Trainer- Providing Technical Training And Writing Technical Documentation On Optical Scanners And Sorters For In House Staff

Diversified Systems, New Jersey - 2008 - 2010

Project Coordinator, Inside Sales Associate And Purchasing Agent,

Purchasing and Estimations For Broadcast And Multimedia Presentation Systems

Panasonic Broadcast – Secaucus, New Jersey

Panasonic Broadcast Product Specialist 1995-2001, 2003-2008

Provide Technical Support, Pre Sales Help And Training To Panasonic Personnel And End-Users On All Panasonic Broadcast Products Such As P2, DVCPRO, Mini DV, Cameras, Vtr’s, Monitors, Plasma Screens, DVD And Hard Disc Recording Systems. Led The Tech Support Group 4 Years In A Row By Handling Over 5000 Phone Calls And Emails

P2 Support Specialist-provided technical support to users of P2 cameras, peripherals and editing systems. Setup and execution of the client database to log problems and solutions for the P2 technology. Contributed to website FAQ page and writing of technical procedures.

Postbox tech support/product specialist- provided technical support to over 300 users of the Postbox non linear editing system. Setup and execution of ESP Program for the client database to log problems and solutions. Provided weekly and monthly reports to track service related issues. Contributed articles to product newsletter and website covering the operation and service of the Postbox. Coordinate the shipping of units for repair.

Conducted training seminars for teachers and students associated with Panasonics’ Kid Witness news program using non-linear editing and DVD authoring systems.

Performed product demonstrations At NAB and other trade shows and Dealer meetings

Panasonic Security And System Sales Company

CCTV Product Specialist 2001-2003

Provide technical support, pre sales information and system design help to endusers and dealers.

Setup and operation of regular and IP Network Cameras, hard disk recorders, matrix systems and Time Lapse Video Recorders

Provided design assistance with cameras, lenses housing and camera control systems

Managed Broadcast Call Center

Education & Credentials

Bachelors Degree In Electronics - DeVry Technical Institute-Woodbridge, New Jersey

Panasonic Internal Management Classes, 3M Sales Training, Tom Peters And Brian Tracey Sales And Customer Support Courses, Sony Technical Training for U-Matic and Betacam Formats

Technology Knowledge : Microsoft Office - Word, Excel, Access, PowerPoint, Outlook, Pinnacle Studio Editing and DVD Authoring Program, Final Cut Pro, Adobe Premiere, Photoshop, Corel Paint Shop Pro, ESP Customer Support Software, Salesforce

PERSONAL

Willing to perform work related travel

Enjoy Reading/Computers/Video/Photography/Auto Mechanics and Detailing

Scale Modeling

REFERENCES & FURTHER DATA AVAILABLE UPON REQUEST

Contact this candidate