***** * ****** ***** **, Polson Montana *****

661-***-**** advmjs@r.postjobfree.com

THOMAS SAUNDERS

OBJECTIVE United States Veteran with 50 years of professional work experience, seeking an opportunity in Customer Service Sales, Data Entry to leverage my skills and experience. SKILLS • Peer Support Principles & Disciplined • Documentation/Data Entry Skilled

• Triage /Crisis Response Trained • Recovery Principles & Practices: ITE

• Trauma Informed Peer Support • Suicide Intervention / Safe Peer Support

• Strength Based Peer Support Trained • Professional Ethics & Cultural Competency

• Case Management Practices

• Excellent Writing Skills

• De-escalation / Conflict Resolution Skills

• Motivational Veteran Speaker

PROFESSIONAL

ACHIEVEMENTS

VETERAN PEER SUPPORT WORKER / SOCIAL SERVICES AID

• Responsible for carrying out duties, under the direction of the supervisor. Maintained a clean DMV driving record, able to operate company vehicles to provide work-related supportive services. Detailed oriented and self-starter and able to follow instructions.

• Trained to provide practical help and peer support, have demonstrated a willingness to share personal experiences and vulnerabilities for connectedness, helping clients to build confidence & resiliency.

• Leverages personal lived experience when interacting with clients. These skills help validate the strengths in others to provide opportunities for clients to make their own choices bringing them towards wellness and recovery in their own lives.

• Exhibited strong listening skills that gain a complete understanding of the client’s perspective. Recovery Language fluency, staying genuine without using “power robbing” languages that take away from the client’s own recovery.

• Organized in an efficient manner to meet customer service standards. Trained to maintain and ensure HIPAA, ethical standards and professional boundaries with all staff and clients.

• Peer Trained to work independently with clients, relating to their struggles while empowering them to work towards recovery paths leading to resilience and whole person health.

WORK HISTORY 2022 - 2022

2011 – 2020

Maximus/Corestaff

Brothers Keeper, Author/Speaker

Lancaster, CA

Lancaster, CA

2004 – 2011

Saunders Customer Svc Sales

Phoenix, AZ

1999 – 2004

KKW Customer Service Sales

Pomona, CA

1995 – 1999

Northwest Window and Doors

Tualatin, Oregon

1987 - 1995

Customer Service Sales

Portland, Oregon

1985 - 1987

Assistant Manager

Salem, Oregon

1971 - 1977

United States Navy

Lancaster, CA

TRAINING/EDUCATION Recognized by Marquis Who’s Who in America for Dedication to religious services for over 40 years 2021 / 2022

AWARDS

Viet Nam Era Veteran

USN Honorable Discharge

National Defense Service Medal

Highly skilled in communication

Oral and written

communication skills

Typing skills of 65 wpm and ability to work through complex problems Quickly

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