KAREN JOSEPH
BEAUMONT, TX
254-***-**** *****.******@*************.***
Objectives
Ambitious and motivated, seeking to secure employment with a reputable company, where I can learn new skills, grow and utilize my skills while enhancing the company’s growth.
Experience
Over five years’ experience in Customer Service:
Keep systematic records of stock
Stocked merchandise upon receiving
Led teams of up to 8
Customer-focused approach to trouble shooting, resolving problems and ensuring repeat business
Responsible for managing customer expectations in delivering superior levels of service
20 years’ experience in Home Health Care:
Assisted patients with personal needs such daily hygiene
Administered insulin
Provided housekeeping and childcare as need
Transported patients to and from dialysis appointments
Housekeeping, monitored medication use, childcare, bathed, fed
Followed patient care plan directives as recommended or instructed by nurse
2 1/2 years’ experience in Janitorial and Building Cleaning:
Cleaned and waxed floors
Tracked and dispensed inventory and perpetual cleaning supplies
Performed general maintenance
Responsible use of personal protective equipment
Skills
Good decision making
Excellent people skills
Self-confident
Dependable
Cashier
Exceptional personalized customer service
Attention to detail
Multitasking
Dispute resolution
Teamwork
Interpersonal communication
Waitress
Stocker
Fireguard skills
Education
2023 Overton Forklift Training
2023 Southwest Airlines Professional Communication Certification
2023 OSHA 10 HR General Industry
2022 ServSafe Food Handler’s Certification
2021 OSHA Construction
2010 Lamar State College, 400 hr. Cosmetology