Data Entry Customer Service

Buffy Morgan

**********@*******.***

513-***-**** Cincinnati, Ohio

HIGHLIGHTS

Creative thinker

Customer Service

Valid OH driver license

Database knowledge

Field Experience

Strong analytical, prioritizing, interpersonal and presentation skills

Strong verbal and written communication skills

Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

Ability to work with and influence peers and management

Self-motivated with critical attention to detail, deadlines and reporting

Data entry

Customer Service

EXPERIENCE

July 2020-current

Peddlerville Treasures/Cincinnati, Ohio

Office Manager

June 2015 - July 2020

Pyramid Controls/Matthews International Pittsburgh PA

* HMI Development

Coordinate job responsibilities with PLC and PC engineers.

Create Graphical User Interface (Create Graphical User Interface.

Coordinate with PLC engineers to get the list of alarms required.

Configure various tables in the database for compiling alarms and set up PLC communication.

Configure alarms to match GUI screens. (Compile Alarms)

Create various files (excel and text based).

Test screens, status, faults and alarms.

Deploy files on customer servers.

Travel to job sites to support PLC engineers as required.

Signarama - Cincinnati, OH

October 2014 to April 2015

Design and produce signs using Flexi Sign, Adobe Illustrator and Photo Shop.

Manage production of sign work & Customer Service.

Integrated Exhibits - Cincinnati, OH

March 2005 to November 2008

Digital Imaging for trade shows using Adobe Illustrator& Photo Shop.

Produce 3d designs using Vectorworks and Artlantis.

Produce Flash ads for website. Digital imaging on HP5000

Performed all scheduling & production of work in the shop. Customer Service

American Sign Shops - Florence, KY

May 2003 to February 2005

and produce interior and exterior signage using Inspire, Adobe Illustrator, and PhotoShop

Performed digital imaging on Encad Novajet.

Perform all production, scheduling of work in the shop.

Run shop daily, while shop owner is out selling signs.

Customer Service

Education

Electro Mechanical Engineering - Alternative Energy

Associate of Applied Science 2016

Cincinnati State Technical & Community College, Cincinnati, Ohio

Diamond Oaks

Graphic Arts

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