Store Associate Service Representative
Resume:
Ana V Rodriguez Flores
240-***-****, advmh2@r.postjobfree.com
PROFILE Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Dedicated to identifying customer needs and delivering effective solutions to all problems. Experienced in managing employee and community programs, and dedicated to successfully directing business operations.
EMPLOYMENT HISTORY
Jan 2012 — Dec 2019 Retail Store Associate, Savers Inc. Silver Spring, MD
• Managed retail store success for both Unique Thrift store and Value Village locations
• Operated in Unique thrift from 2012-2014 and in Value Village from 2015-2019
• Served as a successful leader, promoting and achieving store success
• Worked as a cashier to ensure a positive and hassle-free customer experience
• Priced items as a clothing grader for all clothing departments
• Managed employee success by encouraging employees to do their best, and increase store productivity Feb 2019 — Apr 2020 ER Room Maintenance Personnel, Kaiser Permanente Washington, D.C.
• Handled all floor cleaning including sweeping, wet mopping, polishing, buffing, and shampooing of carpets
• Maintained a welcoming environment for building personnel, visitors, and customers
• Worked to achieve the most impressive level of beauty and sanitation
• Cleaned and maintained upkeep in all emergency room stations Feb 2022 — Present Part Time Store Associate, Aldi US Kensington, MD
• Stock merchandise from store receiving to shelving
• Place products weighing up to 45 pounds, on shelving at various heights
• Operate equipment including electric/manual hand jack, floor scrubber, and cardboard baler
• Handle all merchandise with care and assisted with any customer needs
• Perform general cleaning duties to company standards
• Operate cash register efficiently and accurately
• Provide feedback to management on all products, inventory losses, scanning errors, and general issues EDUCATION
High School Diploma
High School Diploma equivalent in home country of El Salvador SKILLS Ability to Work in a Team
Communication
Customer Service
Leadership
REFERENCES Susan Calderon from Value Village
Dimas D Molina from Kaiser Permanente
Fanny Shonobi from Aldi Inc
advmh2@r.postjobfree.com
Carolina Paladines
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