Case Management / Counseling MH SA
Resume:
Stuart Wolfe
Bradenton, FL ****5
Cell: 813-***-****
Email: ********@*****.***
ACTS, Inc.: Housing Specialist / Mental Health / Substance Use Case Manager
Direct care substance use / severe mental illness case management for chronically homeless
Provided referrals for SA / MH / Medical / Housing services
Provided social services, referrals and assistance, such as food, social security benefits, vocational referrals, and legal and court advocate, and support
Managed and tracked a case load of 12 clients
Provided referrals for Veteran Services
Scheduled appointments and tracked compliance with program psychiatrist, program mental health therapist, program RN, Tampa Housing Authority, Medical doctors and medical services
Provided group counseling and individual counseling
Provided MH / Substance use / Medical assessments and screens, documentation
Provided transportation with company vehicles
Humana, Inc.: Referral Specialist, Research Intake Team, Health Guide, Personal Health Coach
09/2014-04/09/2018
Professional Experience:
Welcome and follow members during their first 90 days of enrollment to include:
As a Health Guide, Engaged the member for the initial onboarding period during open enrollment into Humana Medicare Advantage plans, and provide our members additional support related to their costs, benefits, HRA assessments, and subsequent referrals for the most appropriate services.
As a Personal Health Coach Utilized mDAT, tools to assess the member’s health, environmental, emotional, and biopsychosocial situation. Evaluated scores and provided guidance and education for the appropriate level of care.
Referred members to the appropriate Humana community-based health partner(s) as needed, and referrals for Humana services and products
Met or exceeded production and quality expectations by taking responsibility for achieving results and encouraging others to do the same.
WellCare Health Plans Behavioral Health Intake Coordinator
10/2013—09/2014
Professional Experience:
•Interacted telephonically on a daily basis with hospital representatives and attending psychiatrists and coordinated physician-to-physician reviews with the medical director.
•Referred to direct utilization management with all necessary information for authorization for behavioral health plan members of care for both psychiatric and chemical dependency services necessary. Concurrent review with hospitals and mental health centers, discharge and aftercare planning and referrals for continued outpatient care.
Documented treatment authorizations.
Military One Source Triage Consultant
11/10/2009-8/15/2013
Provided incoming telephonic employee assistance to all active duty military and their families, providing mental health education, advocacy, referrals, and crisis counseling.
Professional Experience
Answered all calls promptly maintaining the highest degree of sensitivity, compassion, and respect for service members and their families
•Provided a brief initial screen to discern risk and/or immediate intervention, and triaged callers to the appropriate resource.
Provided telephonic Crisis Intervention and telephonic solution focused intervention
•Maintain administrative reports and briefing metric data as required by role.
Provide training and explanation of TRICARE benefits as it applied to active duty service members and their dependents, and answered questions regarding enrollment, portability, eligibility, provider steerage and DoD/TMA policy.
Personal Enrichment through Mental Health Services 2/09-8/10/09
Crisis Response Team
St. Petersburg, Florida
Professional Experience
Provided responsive intervention in acute crisis situations
Partnered with the child protective investigator and conducted assessments for mental health, substance abuse, and domestic violence issues.
Case management and monitored families risk, progress, conducted assessments to define participant problems
Matched the identified problems with the appropriate care
Suncoast Center for Community Mental Health
St. Petersburg, Florida
Co-0ccurring Therapist
7/2006 - 2/2008
Professional Experience
1. Case Managed, monitored, and counseled adult male and female patients, their families, and children from age 6 on up with severe and persistent mental illness, SPMI, MPMI / substance abuse / court mandated clients and patients / veterans / seniors. Monitored medication compliance, made referrals for homelessness and vocational rehabilitation. Worked in collaboration with child protective services regarding possible removal of children.
2. Provided individual counseling, group counseling, family and crisis counseling, Domestic violence stabilization, family mental health issues and substance abuse issues.
3. Collaborated with clients and patients to developed Individualized Treatment Plans with obtainable goals and objectives
4. Documented all individual and group progress notes for each individual client
5. Taught psychoeducational classes.
6. Partnered with clients and patients in a coaching / consulting context to develop social, vocational, resiliency skills
7. Developed continuing care plans and set up Adult Outpatient, Discharge Summaries, ASAM, Integrated Summaries, Biopsychosocial Assessments and Intake Paperwork, and Mental Health/ Substance Abuse Screens, referrals.
8. Attended several additional training conventions regarding addiction and mental health through membership of American Journal Institute, AAMFT, ACA, E-Learning, Extensive counselor coursework and experience.
9. Grounded in MET/CBT, DBT treatment modalities, MDD, BPD, PTSD, Schizophrenia, Bipolar, Anxiety D/O’s, ADHD, Developmental D/O, etc., Anger Management, Substance Abuse, Criminal Thinking, Co-occurring disorders, dependent traits, Multicultural, Age Specific, and Gender issues, Domestic Violence
Operation PAR- 727-***-****
11/2003 - 7/2006
St. Petersburg, Florida
Primary Substance Abuse / Mental Health Counselor
Professional Experience
1. Monitored and counseled clients and their families regarding all mental health / substance abuse / court mandated clients and patients / Seniors/ veterans/ in a prison diversion program
2. Provided individual counseling, group counseling, family and emergency sessions as needed, domestic violence counseling, families with substance abuse and domestic violence
3. Developed Individualized Treatment Plans with attainable goals and objectives
4. Documented all individual and group progress notes for each individual client and filed court reports.
5. Taught psychoeducational, life skills, and vocational classes.
6. Partnered with clients and patients in a coaching / consulting context to develop social, vocational, resiliency skills
7. Developed continuing care plans and set up Adult Outpatient, Discharge Summaries, ASAM, Integrated Summaries, Biopsychosocial Assessments and Intake Paperwork, and Mental Health/ Substance Abuse Screens, referrals, SISARS.
8. Attended several additional training conventions regarding addiction and mental health through membership of American Journal Institute, AAMFT, ACA, E-Learning, Extensive counselor coursework.
9. Grounded in MET/CBT treatment approaches, MDD, BPD, PTSD, Schizophrenia, Bipolar, Anxiety D/O’s, ADHD, Developmental D/O, etc., Anger Management, Substance Abuse, Criminal Thinking, Co-occurring disorders, dependent traits, Multicultural, Age Specific, and Gender issues, Domestic Violence, and Batterers Intervention Program, Crisis Intervention Model, AIDS, Trauma, Grief and Loss Counseling.
EDUCATION
Springfield College
Tampa, Florida
Master of Science Degree - 8/2006
Major: Human Services / Business Management
University Of South Florida
Tampa, Florida
Bachelor of Science Degree – 8/2004
Major: Business / Marketing
St. Petersburg College
St. Petersburg, Florida
Associate of Arts Degree - 5/2000
Major: Business
Argosy University
Tampa, Florida
Major: Mental Health / Marriage Family Therapy
All coursework completed, need student practicum for graduation
JOB RELATED TRAINING
An Integrated Model for the Treatment of People with Co-Occurring Psychiatric and Substance Abuse D/O--Completed January 8, 2007
Developing Comprehensive Systems of Care for individuals with Co-occurring d/o --Completed Jan. 9, 2007--Given by Dr. Kenneth Minkoff
Functional Assessment Rating Scale Training--Completed July 7, 2006
10th Renewal Convention on Adult Children, Recovery, and Trauma -U.S. Journal Training--Completed March 29- April 1, 2006
MET /CBT /FSN Training completed Jan 4, 5, 6, 2006 Understanding Addiction Treatment Knowledge- Completed Jan. 3, 2006
Workplace Violence- Completed 7/19/2006
Variance Reporting- Completed 7/19/2006
Sexual Harassment-completed 7/19/2006
Confidentiality and HIPPA Laws-Completed 7/18/2006
Cultural Diversity and Competence-Completed 7/18/06
Diffusing Violence--Completed 4/16/08
First Aid / CPR- Red Cross-- Completed 10/01/07
Assessment and Screening Training Substance Abuse / Mental Health-- Completed Jan. 3, 2006
Individual Counseling-- Completed Jan. 2, 2006
Group Counseling--Completed Jan. 3, 2006
Counseling Families, Couples, and Significant Others-Completed Jan. 1, 2006
Human Development and Behavior- Completed Jan. 1, 2006 Theories and Dynamics of Substance Abuse Counseling--Completed Jan. 1, 2006
Case Management-- Completed January 1, 2006
HIV / AIDS Training-- Completed 4/14/08 Sexual Abuse Training-Completed 04/21/08
Suicide Assessment Training -Completed 04/15/08
AFFILIATIONS
American Association for Marriage Family Therapy
Member
References furnished upon request
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