Customer Service Personal Shopper

Alejandra Palomino

949-***-****

***** ** ** *** ***** Miami lakes -Florida ***************@*****.***

PROFESSIONAL SUMMARY

Friendly and enthusiastic self-starter who consistently meets customers service satisfaction goals

SKILLS

• Customer Service oriented. • Accurate and detailed. • Friendly demeanor • Professional phone etiquette. • Inventory Management. • Positive Outlook

Work ExperiencE

Taqueria

Jalisco Taco Shop 09/2021 -12/2021

• Provided exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating and excellent knowledge of the product

• Ensured the achievement of individual and Store goals, enhancing and developing the business.

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• Built and strengthened relationships with customers

Sales Representative

Adidas Originals – Bogota,Colombia 03/2018 - 01/2021

• Developed positive customer relationship through friendly greetings and excellent service, following the company customer experience protocol

• Maintaining and developing the store client book

• Replenishing products on the sales floor as outlined by company procedure while respecting the visual merchandising standards.

• Processing transactions accurately and efficiently.

Personal Shopper

S&S Luxe Concept Internacionals Barranquilla -Colombia 03/2015 - 12/2017

• Provided an elevated customer experience to generate a loyal clientele

• Shopped customers' orders, substituting items when necessary, if allowed

• Built long-term customer relationship and advised customers on purchases and promotion

• Dispensed orders to customers in a timely and organized manner

Crew

Mac Donald’s - Barranquilla Colombia . 01//2012 – 10/2012

• Greeted customers entering the store to ascertain what each customer wanted or needed

Education

International Business Antonio Nariño university – Colombia 02/2013 – 12/2016

Associate in General Education. St. Mary's High School College – Colombia 02/2000 11/2011

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