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Resume:
Jennifer Kelly James
Leesburg, Ga *****
**************@******.***
Summary
Hardworking server/bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skills
CPR Certification
Caring Companionship
Menu Memorization
Cool Under Pressure
High Energy and Stamina
Commercial Glass Installation
Excellent Work Ethic
Reliable and Trustworthy
Proficient in Mixology
Multitasking and Prioritization
Experience
March 2013 - December 2022
Knicley Knoll Spotsylvania, VA
Direct Support Professional Caregiver
Improved patient outlook and daily living through compassionate care. Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans. Followed care plan and directions to administer medications. Drove clients to shop for groceries, attend doctor appointments and run errands. Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Improved resident and staff engagement through group activities. Helped clients with personal needs from exercise to bathing and personal grooming. January 2021 - November 2022
Marathon Gas Station Spotsylvania, VA
Cashiering Team Lead
Verified customer age requirement for alcohol or tobacco purchases. Made change on ash register, handling payments by cash, credit, debit and personal checks.
Answered customer questions and provided store information. Trained new team members in cash register operation, stock procedures and customer services.
May 2003 - August 2010
East Coast Glass Richmond, VA
Glazier
Read and interpreted project blueprints and construction plans to inform accurate and complete installations.
Offered project management support by overseeing deadlines and promptly reporting potential obstacles.
Cut, fit, installed, repaired or replaced glass in commercial and residential buildings. Fabricated and installed metal sashes and moldings for glass installation using aluminum or steel framing.
February 1999 - May 2002
Red Lobster Beechmont, Ohio
Server/ Bartender
Calculated charges, issued table checks and collected payments from customers. Provided exceptional service to high volume of daily customers. Balanced daily registers and generated sales reports for management. Kept track of bar tabs and transferred open tabs to dining area for wait staff. Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security. Checked identification of customers to verify age requirements needed to purchase alcohol.
Made alcohol and beverage orders for clients.
Education and Training
May 2002
January 2002
University of Cincinnati Cincinnati
Business Management Course
May 2000
May 2000
Bethel-Tate High School Bethel, OH
High School Diploma
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