Service Representative Customer
Resume:
Jessica Ann Walsh **********@**.***
Oklahoma, United States
I am a friendly, customer service representative with experience working in the industry. Detail-oriented professional with a positive attitude and an excellent verbal and written communication skills. An energetic team player wishing to expand my horizons. Always open to learning new things professionally and pushing to always be my best self! EDUCATION
Grammar School
Institution/Place of Education
2004 - 2007, Pakistan
Graduate
WORK EXPERIENCE
Customer Service Representative
Sitel Group
01/2022 - 02/2023, Miami
Responded to 100+ emails a day solving any issues, assisting clients with processing refunds and offering personalized responses.
Maintained and organized the online customer account database.
provided information on product, shipping and service questions.
Helped facilitate and create efficient client customer interactions by analyzing data
SKILLS
Leadership Skills Ability to work in a team
Ability to Multitask Fast Learner
Communication Skills Highly organized and efficient
Problem Solving Skills Time Management
LANGUAGES
English
Native or Bilingual Proficiency
Urdu
Limited Working Proficiency
Courses
Achievements/Tasks
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