Wanda
Hinton
\wtsha*@gmailcom
Hopkins, SC 29061
SUMMARY
Seasoned medical Insurance Specialtwith excellent planning andproblem solving abies,
Offering 20 plusyearsof experience anda willingness to take onary challenge. Organized,
drvenand adaptable professonalwithsuccesful history managing high czelaadsin
fast paced environments.
SKILLS
© DataEntyy © TeamworkandCollaboration
© Problem-Sohing © customerService
© Coverage Determination ‘© Paymentand investigation Escalations
1 Information Verification (© Chtca Thinking
{© Eligibility Determination ‘© Attention toDetall
‘© VerbalandWrttenCommunication «Active Listening
EXPERIENCE
Claims Processert
columbia SC
MUSC Community Physician / Feb 2000 Curent
* Called insurancecompanies toascertain pertinent information regarding policies and
payment benefit forpatiens
Checked documentation fora propriate coding, catchingerors and making revisions
Handled biling related activities focused on medical specialties.
Assisted claimants, providersand clients with problems or questions regarding claims.
Processed claims forpaymentor forwarded appropriate personnelfarfurther
investigation
Claimadjudicator
Columbia SC
SRC Strategic Resource Compary May 199310 Oct 2001
‘© Based paymentordenialsof medial claims uponwellestablished criteria forcaims
processing
‘© Coordinatedand planned investigations of claims toconfirm compersabilty and
coverage
‘Stayed urrenton HIPAA regulations, benefits claims processing, medical terminology
and ther procedures.
© Corresponsedwithnsuredoragentto obtain information or inform ofaccountstatus
orchanges
1 Reviewed administrative guidelines wheneverquestions arate during processing of
chime.
‘© Sent clinical requestand missnginformation letters to obtain incomplete information
‘Accurately processed large volume of medical claims evey shift,
‘© Processed claims forpaymentor forwardedto appropriate personnelforfurther
investigation
Preparedand revewedinsurance-laim forms andrelated documents.
Used contract notes and processing manual correctly apply group-specific