Delivery Helper Service Representative
Resume:
Joseph Nunez
Long island city, NY 11101
**************@*****.***
Profile
Organized, dedicated and ambitious bilingual individual with attention to detail, and thirst for learning and working with experienced colleagues. Willing to contribute to the success of general labor and customer service.
June 2016 – October 2017
Fedex, New York N.Y- Delivery Helper
● Assisted in delivering and returning packages from businesses, and residential buildings throughout severe weather conditions.
● Prepared packages for delivery, made sure the vehicle was organized. March 2018 – February 2019
Central Marketing, New York N.Y - Telemarketer
● Made 200-400 calls a day with questionnaires.
● Acquired specific details about daily statistics.
● Gained telemarketer experience.
April 2019 – August 2020
Securitas, Brooklyn N.Y - Front Desk Security Guard
● Protected people from damage to property against fire.
● Secured premises and personnel by patrolling property.
● Permitted entry.
● Obtained signatures from people who entered property.
● Assisted in the mail room with Amazon, USPS packages etc. December 2020 - September 2021
Universal Survey, New York N.Y - Bilingual Customer Service Representative
● Assisted Spanish speaking customers with questions or concerns regarding company products and services in both English and spanish.
● Participated in meetings with the customer service team to develop new strategies.
● Provided critical thinking and problem solving for customers in addition to composing thoughtful emails.
● Reviewed customers accounts and transactions while resolving their issues. 2
Education
2012 - 2016 High School Diploma
Edward Reynolds West Side Highschool
2016-2018 Accounting
Tompkins Cortland Community College
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