JH

JULIUS HIGGINS

advm5u@r.postjobfree.com 562-***-**** Long Beach, Ca 90804

To learn and advance in a new career People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying associates needs to develop and deliver creative solutions. Customer Service

Cash Handling

Supply Ordering

Job Coach

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Program Credit Card machines, Manage associates, Retail experience, Write reports

Goal Setting

Staff Training

Workplace Safety

Attention to Detail

Problem-Solving

Teamwork and Collaboration

Work Planning and Prioritization

Flexible Schedule

Coaching and Mentoring

Overseeing Daily Activities

Team Check-Ins

Team Supervision

Walmart Huntington Beach, CA

Team Lead

05/2013 - Current

Manage the Shoe and Jewelry departments

Stock freight on a daily bases

Give direction to associates

Price changes and markdown items

Claim out merchandise

Tour the departments and make a daily plan

Collaborated with management team to implement new work procedures or policies.

Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.

Maintained daily inventory to facilitate successful material distribution. Completed daily quality assurance duties to provide feedback for improvements.

Westview

Job Coach

08/2010 - 06/2012

Transporting clients out during the day to different locations Write daily progress reports on each client

Managed and Administered safety rules and regulations Conceal confidentiality records relation to clients' treatment Encourage clients to express their feelings, discuss what is happening and helping them to develop insight into themselves/relationships Assisted clients on the development of skills and strategies for dealing with their problems

Summary

Skills

Experience

Elwyn

Site supervisor

10/2005 - 07/2010

Assign work schedules and ensuring work requirements are followed to ensure quality and timely delivery of service

Evaluate workers to ensure quality service and compliance is met with specifications to appearance and performance

Conduct meetings with managers and supervisors to stay informed of changes affecting the day to day operations

Analyze operational data and personnel records to write activity reports Farmers and Merchants Bank, Merchant

Services

01/1994 - 09/2005

Conducted telephone and personal interviews to provide information concerning the products and services

Take and enter orders, cancel accounts, and obtain customer complaints Ensure that appropriate changes were made to resolve customers problems Solicit new sales and additional services of products Operated computers programs to analyze and store information by using accounting software

Check figures, postings, mathematical accuracy, proper codes and documents for correct entry

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software

Operate 10-key calculators, typewrites, and copy machines to perform calculations and produce documents

Woodward High School Cincinnati, OH

High School Diploma

05/1981

References Available upon request

Education and Training

References

Contact this candidate