Angela Heath

Dover, DE *****

advm55@r.postjobfree.com

+1-908-***-****

Objective: To obtain a position as a front desk medical receptionist/ Phlebotomy and to utilize my customer services skills.

Work Experience

Experience

Phlebotomist,Bay health Hospital - Dover, DE

October 2021 to Present

· Collect blood samples

· Receive and process specimens

· Keep accurate records on fluid specimens and test

· Preparing patients before drawing blood

Communication Clerk

PAM Rehab - Dover, DE

February 2019 to October 2021

· Answering phones/Switch boarding

· Data Processing/filing

· Sort incoming/outgoing mail

· Scheduling

Cashier/Customer Services

Home Depot - Dover, DE

September 2017 to January 2019

· Cashier/Customer Services

· Handle all customer transaction in a fast-paced setting

· Operate touch screen cash register

· Answer customers questions and concerns

Front Desk

North Node Group Counseling - Dover, DE

December 2016 to September 2017

· Insurance Verification

· Patience Verification

· Scheduling

· Answer Phones

Bus Aide

Hunterdon County Educational Service Commission - West Orange, NJ October 2013 to June 2015

· Helped on and off the bus

· Insured safety belts was fastened

· Provided a safe environment

· Maintained a calm and soothing environment

Cashier

CVS/Pharmacy - West Orange, NJ

August 2011 to September 2012

· Greeted Customers

· Completed Transaction

· Balanced and logged the cash register

· Maintained the cleanliness of the register area

Education

Certification in Phlebotomy

Delaware Tech Community College - Dover, DE

June 2021 to September 2021

Diploma in Medical coding and Billing

Harris School of Business - Dover, DE

March 2016 to March 2017

High school diploma

East Orange Campus High School - East Orange, NJ

September 1999 to June 2003

Skills

• Medical Terminology

• Medical Software

• Insurance Authorization

• Venipuncture/Capillary blood collection

• HIPPA Certificate

• EHR Complains

• Claims Appeals

• ICD-10-CM Coding

• Safely disposal of contaminated used needles

• Medical Insurance

• MS Office

• Medical Billing and Reimbursement

• Proper disposal of Contaminated used needles

• Medical Scheduling

• HCPCS Level III Coding

• Blood sampling

• Phlebotomy

• Vital signs

• Venipuncture

• Patient service

• Hospital experience

• Anatomy knowledge

• Physiology knowledge

• Patient care

• FDA regulations

• Documentation review

• EMR systems

• Medical office experience

• Medical collection

• CPT coding

• Physical examinations

Certifications and Licenses

Certified Phlebotomy Technician

First Aid Certification

ASCP Certification

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