Front Desk Medical Receptionist
Resume:
Angela Heath
Dover, DE *****
*************@*****.***
Objective: To obtain a position as a front desk medical receptionist/ Phlebotomy and to utilize my customer services skills.
Work Experience
Experience
Phlebotomist,Bay health Hospital - Dover, DE
October 2021 to Present
· Collect blood samples
· Receive and process specimens
· Keep accurate records on fluid specimens and test
· Preparing patients before drawing blood
Communication Clerk
PAM Rehab - Dover, DE
February 2019 to October 2021
· Answering phones/Switch boarding
· Data Processing/filing
· Sort incoming/outgoing mail
· Scheduling
Cashier/Customer Services
Home Depot - Dover, DE
September 2017 to January 2019
· Cashier/Customer Services
· Handle all customer transaction in a fast-paced setting
· Operate touch screen cash register
· Answer customers questions and concerns
Front Desk
North Node Group Counseling - Dover, DE
December 2016 to September 2017
· Insurance Verification
· Patience Verification
· Scheduling
· Answer Phones
Bus Aide
Hunterdon County Educational Service Commission - West Orange, NJ October 2013 to June 2015
· Helped on and off the bus
· Insured safety belts was fastened
· Provided a safe environment
· Maintained a calm and soothing environment
Cashier
CVS/Pharmacy - West Orange, NJ
August 2011 to September 2012
· Greeted Customers
· Completed Transaction
· Balanced and logged the cash register
· Maintained the cleanliness of the register area
Education
Certification in Phlebotomy
Delaware Tech Community College - Dover, DE
June 2021 to September 2021
Diploma in Medical coding and Billing
Harris School of Business - Dover, DE
March 2016 to March 2017
High school diploma
East Orange Campus High School - East Orange, NJ
September 1999 to June 2003
Skills
• Medical Terminology
• Medical Software
• Insurance Authorization
• Venipuncture/Capillary blood collection
• HIPPA Certificate
• EHR Complains
• Claims Appeals
• ICD-10-CM Coding
• Safely disposal of contaminated used needles
• Medical Insurance
• MS Office
• Medical Billing and Reimbursement
• Proper disposal of Contaminated used needles
• Medical Scheduling
• HCPCS Level III Coding
• Blood sampling
• Phlebotomy
• Vital signs
• Venipuncture
• Patient service
• Hospital experience
• Anatomy knowledge
• Physiology knowledge
• Patient care
• FDA regulations
• Documentation review
• EMR systems
• Medical office experience
• Medical collection
• CPT coding
• Physical examinations
Certifications and Licenses
Certified Phlebotomy Technician
First Aid Certification
ASCP Certification
Contact this candidate